Forums
New posts
Search forums
News
Security News
Technology News
Giveaways
Giveaways, Promotions and Contests
Discounts & Deals
Reviews
Users Reviews
Video Reviews
Support
Windows Malware Removal Help & Support
Inactive Support Threads
Mac Malware Removal Help & Support
Mobile Malware Removal Help & Support
Blog
Log in
Register
What's new
Search
Search titles only
By:
Search titles only
By:
Reply to thread
Menu
Install the app
Install
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Forums
Support
Windows Malware Removal Help & Support
Ransomware - PCEU virus
Message
<blockquote data-quote="Fiery" data-source="post: 103401" data-attributes="member: 9"><p>Good afternoon,</p><p></p><p>Sounds to me you have a rootkit still hiding on your PC. Continue to transfer the tools from your Mac to your PC until we get internet back.</p><p></p><p>Download TDSSkiller from <a href="http://support.kaspersky.com/downloads/utils/tdsskiller.exe" target="_blank">here</a></p><ul> <li data-xf-list-type="ul">Double-Click on <strong>TDSSKiller.exe</strong> to run the application</li> <li data-xf-list-type="ul">When TDSSkiller opens, click <strong> change parameters </strong> , check the box next to <strong>Loaded modules </strong>. A reboot will be required.</li> <li data-xf-list-type="ul">After reboot, TDSSKiller will run again. Click<strong> Change parameters</strong> again and make sure everything is checked.<br /> <img src="http://img.photobucket.com/albums/v257/MrChalee/clip.jpg" alt="" class="fr-fic fr-dii fr-draggable " style="" /></li> <li data-xf-list-type="ul">click <strong>Start scan </strong>.<br /> </li> <li data-xf-list-type="ul">If a <strong>suspicious object</strong> is detected, the default action will be <strong>Skip</strong>, click on Continue. (If it saids TDL4/TDSS file system, select <strong>delete</strong>)</li> <li data-xf-list-type="ul">If <strong>malicious objects </strong>are found, ensure <strong>Cure (default)</strong> is selected, then click <strong>Continue</strong> and <strong>Reboot now</strong> to finish the cleaning process.</li> </ul><p></p><p>Post the log after (usually <strong>C:\</strong> folder in the form of <strong>TDSSKiller.[Version]_[Date]_[Time]_log.txt</strong></p><p></p><hr /><p></p><p></p><p>Please download <a href="http://kb.eset.com/library/ESET/KB%20Team%20Only/Malware/ServicesRepair.exe" target="_blank">ServicesRepair</a> and save it to your desktop.</p><p></p><ul> <li data-xf-list-type="ul">Double-click <strong>ServicesRepair.exe</strong></li> <li data-xf-list-type="ul">If security notifications appear, click <strong>Continue</strong> or <strong>Run</strong> and then click <strong>Yes</strong> when asked if you want to proceed.</li> <li data-xf-list-type="ul">Once the tool has finished, you will be prompted to restart your computer. Click <strong>Yes</strong> to restart.</li> </ul></blockquote><p></p>
[QUOTE="Fiery, post: 103401, member: 9"] Good afternoon, Sounds to me you have a rootkit still hiding on your PC. Continue to transfer the tools from your Mac to your PC until we get internet back. Download TDSSkiller from [url=http://support.kaspersky.com/downloads/utils/tdsskiller.exe]here[/url] [list] [*]Double-Click on [b]TDSSKiller.exe[/b] to run the application [*]When TDSSkiller opens, click [b] change parameters [/b] , check the box next to [b]Loaded modules [/b]. A reboot will be required. [*]After reboot, TDSSKiller will run again. Click[b] Change parameters[/b] again and make sure everything is checked. [img]http://img.photobucket.com/albums/v257/MrChalee/clip.jpg[/img] [*]click [b]Start scan [/b]. [*]If a [b]suspicious object[/b] is detected, the default action will be [b]Skip[/b], click on Continue. (If it saids TDL4/TDSS file system, select [b]delete[/b]) [*]If [b]malicious objects [/b]are found, ensure [b]Cure (default)[/b] is selected, then click [b]Continue[/b] and [b]Reboot now[/b] to finish the cleaning process.[/list] Post the log after (usually [b]C:\[/b] folder in the form of [b]TDSSKiller.[Version]_[Date]_[Time]_log.txt[/b] [hr] Please download [url=http://kb.eset.com/library/ESET/KB%20Team%20Only/Malware/ServicesRepair.exe]ServicesRepair[/url] and save it to your desktop. [list][*]Double-click [b]ServicesRepair.exe[/b] [*]If security notifications appear, click [b]Continue[/b] or [b]Run[/b] and then click [b]Yes[/b] when asked if you want to proceed. [*]Once the tool has finished, you will be prompted to restart your computer. Click [b]Yes[/b] to restart. [/list][/hr] [/QUOTE]
Insert quotes…
Verification
Post reply
Top
