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<blockquote data-quote="Fiery" data-source="post: 103446" data-attributes="member: 9">No need to reinstall firefox, we found the problem.I hope you backed up all your important files since the steps we will take now may be dangerous. I encourage you to backup important files to an external hard-drive or USB just in case.Download<a href="http://www.bleepingcomputer.com/download/listparts/dl/77/" target="_blank"> List Parts</a> and save it to the flash drive.Boot to System recovery (like you did when you ran FRST). In the command prompt, type &lt;&gt;&lt;span style=&quot;color: #ff0000;&quot;&gt;e&lt;/span&gt;:\listparts.exe&lt;/&gt; and press &lt;&gt;Enter&lt;/&gt;&lt;&gt;Note:&lt;/&gt;&lt;span style=&quot;color: #ff0000;&quot;&gt; Replace letter &lt;&gt;e&lt;/&gt; with the drive letter of your flash drive.&lt;/span&gt;&lt;/li&gt;&nbsp; &nbsp; &lt;li&gt;ListParts will start to run. Check the box beside List BCD and click Scan&nbsp; &nbsp; &lt;li&gt;When finished scanning it will make a log Result.txt on the flash drive&nbsp; &nbsp; &lt;li&gt;Type exit&lt;/li&gt;&nbsp; &nbsp; &lt;li&gt;Please copy the content in Result.txt in your next reply&lt;/li&gt;</blockquote>

[QUOTE="Fiery, post: 103446, member: 9"] No need to reinstall firefox, we found the problem. I hope you backed up all your important files since the steps we will take now may be dangerous. I encourage you to backup important files to an external hard-drive or USB just in case. Download[url=http://www.bleepingcomputer.com/download/listparts/dl/77/] [b]List Parts[/b][/url] and save it to the flash drive. Boot to System recovery (like you did when you ran FRST). In the command prompt, type <[b]>e:\listparts.exe</[b]> and press <[b]>Enter</[b]> <[b]>Note:</[b]> Replace letter <[b]>e</[b]> with the drive letter of your flash drive.</li> <li>ListParts will start to run. Check the box beside [b]List BCD[/b] and click [b]Scan[/b] <li>When finished scanning it will make a log [b]Result.txt[/b] on the flash drive <li>Type [b]exit[/b]</li> <li>Please copy the content in [b]Result.txt[/b] in your next reply</li>[/b][/b][/b][/b][/b][/b][/b][/b] [/QUOTE]

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