Respect for the Avast Helpdesk

[Jengo]

I just renewed my license ( not direct with Avast ) and bought the wrong one, i need Ultimate ( because of the VPN ) but bought Premium.
I contacted the Avast help desk and asked them to merge my current subscription ( Ultimate ) with the new one ( Premium )
The helpdesk guy saw 2 different subscriptions, and i told him, i wrongly bought the wrong one. He said , No issue and merged them all in to Ultimate.

Can say, this is the first time i used the helpdesk of Avast and those people are super dedicated and friendly.

Thanks Avast !

 

[Trident]

Yeah, I’ve done it too. They are helpful.

I had similar experience with Norton too.

 

[Jengo]

Yeah, I’ve done it too. They are helpful.

I had similar experience with Norton too.

For me even better and faster than Norton, though they are good too.