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Software Troubleshooting
Sandy Bridge CPU and Windows 10
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<blockquote data-quote="hoang2007" data-source="post: 462994" data-attributes="member: 34426"><p>Do you have a Sandy Bridge processor and what is your graphic driver version? I had the latest driver from Windows update (9.17.10.4229) but still couldn't play .mkv videos properly. I experienced green screen and graphic corruption when playing back these videos by using Windows Media Player and Movie App. I also tried some .mkv samples from this site: <a href="http://www.sample-videos.com/" target="_blank">Download Sample Videos / Dummy Videos For Demo Use</a> and got black screen. I think Intel Windows 8.1 graphic driver is the cause.</p></blockquote><p></p>
[QUOTE="hoang2007, post: 462994, member: 34426"] Do you have a Sandy Bridge processor and what is your graphic driver version? I had the latest driver from Windows update (9.17.10.4229) but still couldn't play .mkv videos properly. I experienced green screen and graphic corruption when playing back these videos by using Windows Media Player and Movie App. I also tried some .mkv samples from this site: [URL="http://www.sample-videos.com/"]Download Sample Videos / Dummy Videos For Demo Use[/URL] and got black screen. I think Intel Windows 8.1 graphic driver is the cause. [/QUOTE]
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