Scared to Leave Safe-Mode!

[TwinHeadedEagle]

Yes.

 

[justin rodriguez]

what mode should i be running the computer in now

 

[TwinHeadedEagle]

Did you scan your computer with MBAR in Safe Mode w/ Networking?

 

[justin rodriguez]

cannot perform task. "resources already in use" popup. i havent tried the last tool yet. just booted to the advanced startup screen (1-9).
what do i do if every security task gets the same denial?
so back into s mode/ w networking?

 

[TwinHeadedEagle]

Did you extract MBAR to you Desktop?

 

[justin rodriguez]

i have acquired malwarebytes premium package from my father in law, is this more useful to have disc?
is it feasible to manually approach this infection from the command prompt?

 

[TwinHeadedEagle]

There is no need to do anything else except what I am telling you.

• Download MBAR archive from the latest link I give you
• Double click to unpack it from Safe mode w/ Networking
• If if fails to start, open MBAR folder from your Desktop and then start mbar.cmd
• Follow instructions.

 

[justin rodriguez]

ok did all that. looks like it did install to desktop. didnt leave any icon or anything though. whats next

 

[justin rodriguez]

says it unpacked but doesnt show anything but the installer stll. so im gonna run from the command

 

[justin rodriguez]

tried to start from command prompt, didnt seem to do anything

 

[justin rodriguez]

says its running in the task mgr

 

[TwinHeadedEagle]

When you unpack it by double clicking mbar-1.09.4.1001.exe, you should open mbar folder and start mbar.cmd like on the image below .

 

[justin rodriguez]

did that. now what

 

[justin rodriguez]

found something called Netutils2016.sys and denied all user permissions

 

[TwinHeadedEagle]

Did you finish with scanning? Did you remove everything found?

 

[justin rodriguez]

i didnt see any scan running. would it be obviously running or what? just staring at safe mode

 

[TwinHeadedEagle]

I gave you instructions here to use.

Scared to Leave Safe-Mode!

Boot into safe mode into networking and do what I told you in last few posts.