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Why: our diagnostics found one of the server’s DDR5 memory modules is faulty. It is flipping bits at random (memtester reported repeated errors, all on the same memory channel). This has caused occasional errors in cached data. We checked the disks and databases and they are intact. Backups are verified and stored offsite. To fix the problem properly, the datacenter will power down the server and replace the faulty RAM.
After the swap we will re-run our memory and data integrity checks before declaring everything back to normal.
Thank you for your patience!
Why: our diagnostics found one of the server’s DDR5 memory modules is faulty. It is flipping bits at random (memtester reported repeated errors, all on the same memory channel). This has caused occasional errors in cached data. We checked the disks and databases and they are intact. Backups are verified and stored offsite. To fix the problem properly, the datacenter will power down the server and replace the faulty RAM.
After the swap we will re-run our memory and data integrity checks before declaring everything back to normal.
Thank you for your patience!


