scorpian saver, nation zoom, Sling player?.....Microsoft silverlight.. UGH!

[breanna watson]

k here you are

 

[kuttus]

Download Malwarebytes Anti-Rootkit from here to your Desktop

• Unzip the contents to a folder on your Desktop.
• Open the folder where the contents were unzipped and run mbar.exe
• Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
• Make sure there is a check next to Create Restore Point and click the Cleanup button to remove any threats. Reboot if prompted to do so.
• After the reboot, perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If there are threats, click Cleanup once more and reboot.
• When done, please post the two logs in the MBAR folder(mbar-log.txt and system-log.txt)

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Please download Malwarebytes' Anti-Malware to your desktop.

• Double-click mbam-setup.exe and follow the prompts to install the program.
• At the end, be sure a checkmark is placed next to
  • Update Malwarebytes' Anti-Malware
  • and Launch Malwarebytes' Anti-Malware
• then click Finish.
• If an update is found, it will download and install the latest version.
• When it prompts you to try their 30-day trail, click decline
• Once the program has loaded, select Perform quick scan, then click Scan.
• When the scan is complete, click OK, then Show Results to view the results.
• Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
• When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidently close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

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[breanna watson]

here are the logs from teh first prgram

 

[breanna watson]

and the next one

 

[kuttus]

STEP 1: Run a HitmanPro scan

1. Download the latest official version of HitmanPro.
   HITMANPRO DOWNLOAD LINK(This link will open a download page in a new window from where you can download HitmanPro)
2. Start HitmanPro bydouble clicking on the previously downloaded file.and then following the prompts.
   
   
3. Once the scan is complete, a screen displaying all the malicious files that the program found will be shown as seen in the image below.After reviewing each malicious object clickNext.
   
   
4. ClickActivate free licenseto start the free 30 days trial and remove the malicious files.
   
   
5. HitmanPro will now start removing the infected objects, and in some instances, may suggest a reboot in order to completely remove the malware from your system. In this scenario, always confirm the reboot action to be on the safe side.

Add to your next reply, any log that HitmanPro might generate.

STEP 2: Run a scan with ESET Online Scanner

1. Download ESET Online Scanner utility from the below link
   ESET ONLINE SCANNER DOWNLOAD LINK (This link will automatically download ESET Online Scanner on your computer.)
2. Double click on the Eset installer program (esetsmartinstaller_enu.exe).
3. Check Yes, I accept the Terms of Use
4. Click the Start button.
5. Check Scan archives
6. Push the Start button.
7. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
8. When the scan completes, push List of found threats
9. Push Export to Text file and save the file to your desktop using a unique name, such as ESET Scan. Include the contents of this report in your next reply.Note - when ESET doesn't find any threats, no report will be created.
10. Push the back button.
11. Push Finish

STEP 3: Run a scan with Kaspersky Virus Removal Tool

1. Download Kaspersky Virus Removal Tool from the below link and then double click on it to start this utility.
   KASPERSKY VIRUS REMOVAL TOOL (This link open an new webpage from where you can download Kaspersky Virus Removal Tool on your computer.)
2. Follow the onscreen prompts until it is installed
3. Click the Options button (the 'Gear' icon), then make sure only the following are ticked:
   • System Memory
   • Hidden startup objects
   • Disk boot sectors
   • Local Disk (C: )
   • Also any other drives (Removable that you may have)
4. Then click on Actions on the left hand side
5. Click Select Action, then make sure both Disinfect and Delete if disinfection fails are ticked
6. Click on Automatic Scan
7. Now click the Start Scanning button, to run the scan
8. After the scan is complete, click the reports button ('Paper icon', next to the 'Gear' icon) on the right hand side
9. Click Detected threats on the left
10. Now click the Save button, and save it as kaslog.txt to your Desktop
11. Please attach kaslog.txt in your next reply.