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<blockquote data-quote="sap" data-source="post: 859175" data-attributes="member: 28385">Thank you very much for the good feedback.I believe you were doing manual scanning (<a href="https://support.secureaplus.com/how-to-do-file-folder-scanning/" target="_blank">https://support.secureaplus.com/how-to-do-file-folder-scanning/</a>), and you get the impression that Universal AV works before APEX. The reason for this is because we want to combine the result first, and show all the combined result together at one shot. Some people would like to see how many engines detected the same file as virus, before they make a decision on what to do to the file.There is a possibility to show APEX result first, and append the Universal AV result later. We will consider this for the GUI improvement in the future.For false positive, you can click on &quot;Ignore Permanently&quot;. Currently this only works locally, as it is not automatically submit the file as false positive to our server yet.</blockquote>

[QUOTE="sap, post: 859175, member: 28385"] Thank you very much for the good feedback. I believe you were doing manual scanning ([URL]https://support.secureaplus.com/how-to-do-file-folder-scanning/[/URL]), and you get the impression that Universal AV works before APEX. The reason for this is because we want to combine the result first, and show all the combined result together at one shot. Some people would like to see how many engines detected the same file as virus, before they make a decision on what to do to the file. There is a possibility to show APEX result first, and append the Universal AV result later. We will consider this for the GUI improvement in the future. For false positive, you can click on "Ignore Permanently". Currently this only works locally, as it is not automatically submit the file as false positive to our server yet. [/QUOTE]

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