Troubleshooting shockwave flash crashing in both firefox and IE t

[Rozesky2]

Describe the problem

the same issues as Initial

What have you tried?

I disabled flash in firfox ..that stopped the freezing and error msgs but NOW no vidoes work on facebool of course

What can I do to fix the shockwave flash issue with these browsers?

 

[jamescv7]

Are you using the latest version of Flash player? (try to update it)
Did you try to uninstall and clean with CCleaner to clear all the logs and data?

Try to disable the hardware acceleration

 

[Rozesky2]

I did upgrade to the latest version but no luck with that...but I can do an uninstall and clean with Ccleaner next
where do I find that hardware acceleration to disable?

 

[jamescv7]

I did upgrade to the latest version but no luck with that...but I can do an uninstall and clean with Ccleaner next
where do I find that hardware acceleration to disable?

Going to a site where there's a video like in youtube then right click ---> settings --> look for that picture posted (untick hardware acceleration).

 

[Bergo]

Disable Hardware Accelaration,Close Firefox, run Ccleaner and clean temporary internet files.
Go to:
c:\Windows\System32\Macromed\Flash\mms.cfg
and add this:
ProtectedMode=0

Enjoy

 

[jim lin]

Adobe makes a uninstall tool you can use that might be better than using Ccleaner

How do I do a clean install of Flash Player?
https://forums.adobe.com/thread/928315

i found this the other day you might have a look at it also

How to disable Flash Player protected mode in Firefox

Some Firefox users experience issues with Flash. This can be slow downs, crashes, or lag while
playing games or streaming videos to the computer, and one of the solutions to fix those issues
is to disable protected mode.

http://www.ghacks.net/2014/12/21/how-to-disable-flash-player-protected-mode-in-firefox/



James