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SMART HDD Security Shield lingering issues
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<blockquote data-quote="Jack" data-source="post: 55678" data-attributes="member: 1"><p>Download <a href="http://public.avast.com/~gmerek/aswMBR.exe" target="_blank">aswMBR</a> to your desktop.</p><p>Double click the <<strong>>aswMBR.exe</<strong>> to run it.</strong></strong></p><p><strong><strong>If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".</strong></strong></p><p><strong><strong>Click the "<<strong>>Scan</<strong>>" button to start scan.</strong></strong></strong></strong></p><p><strong><strong><strong><strong>On completion of the scan click "<<strong>>Save log</<strong>>", save it to your desktop and post in your next reply.</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>NOTE. aswMBR will create <<strong>>MBR.dat</<strong>> file on your desktop. This is a copy of your MBR. Do NOT delete it.</strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong>=================================================================</strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong>Download <a href="http://www.smartestcomputing.us.com/files/file/11-bootkit-remover/" target="_blank">Bootkit Remover</a> to your desktop.</strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><ul></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong> <li>Unzip downloaded file to your Desktop.</li></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong> <li>Double-click on <<strong>>boot_cleaner.exe</<strong>> to run the program (Vista/7 users,right click on <<strong>>boot_cleaner.exe</<strong>> and click <<strong>>Run As Administrator</<strong>>).</li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>It will show a Black screen with some data on it.</li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>Right click on the screen and click <<strong>>Select All</<strong>>.</li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>Press CTRL+C</li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>Open a Notepad and press CTRL+V</li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>Post the output back here.</li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong></ul></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>=================================================================</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><ul> <li data-xf-list-type="ul"><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>Download the latest version of TDSSKiller from <strong>here</strong> and save it to your Desktop.</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></li> </ul><p>http://support.kaspersky.com/viruses/utility</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <ul> <li data-xf-list-type="ul"><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>Doubleclick on <strong>TDSSKiller.exe</strong> to run the application, then click on <strong>Change parameters.</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></li> </ul><p><img src="http://i466.photobucket.com/albums/rr21/JSntgRvr/tdss_1.jpg" alt="" class="fr-fic fr-dii fr-draggable " style="" /></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <ul> <li data-xf-list-type="ul"><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>Check the boxes beside <strong>Verify Driver Digital Signature</strong> and <strong>Detect TDLFS file system</strong>, then click OK.</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></li> </ul><p><img src="http://i466.photobucket.com/albums/rr21/JSntgRvr/tdss_2.jpg" alt="" class="fr-fic fr-dii fr-draggable " style="" /></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <ul> <li data-xf-list-type="ul"><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>Click the <strong>Start Scan</strong> button.</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></li> </ul><p><img src="http://i466.photobucket.com/albums/rr21/JSntgRvr/tdss_3.jpg" alt="" class="fr-fic fr-dii fr-draggable " style="" /></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <ul> <li data-xf-list-type="ul"><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>If a suspicious object is detected, the default action will be <strong>Skip</strong>, click on <strong>Continue.</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></li> </ul><p><img src="http://i466.photobucket.com/albums/rr21/JSntgRvr/tdss_4.jpg" alt="" class="fr-fic fr-dii fr-draggable " style="" /></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <ul> <li data-xf-list-type="ul"><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>If malicious objects are found, they will show in the Scan results and offer three (3) options.</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></li> </ul> <ul> <li data-xf-list-type="ul"><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>Ensure <strong>Cure</strong> is selected, then click <strong>Continue => Reboot now</strong> to finish the cleaning process.</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></li> </ul><p><img src="http://i466.photobucket.com/albums/rr21/JSntgRvr/tdss_5.jpg" alt="" class="fr-fic fr-dii fr-draggable " style="" /></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <ul> <li data-xf-list-type="ul"><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><br /> <span style="font-size: 15px"><strong>[*]Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.If TDSS File system is found it can be deleted.</strong></span></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></li> </ul><p></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>A report will be created in your root directory, (usually C:\ folder) in the form of <strong>"TDSSKiller.[Version]_[Date]_[Time]_log.txt".</strong> Please copy and paste its contents on your next reply.</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>=================================================================</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>Download and run OTL</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>You've already downloaded OTL (Download link is <a href="http://oldtimer.geekstogo.com/OTL.exe" target="_blank">here</a>) so just double click on the OTL icon to run it. Make sure all other windows are closed and to let it run uninterrupted.</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>Under the <strong>Custom Scan</strong> box paste this in:</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>[code]%SYSTEMDRIVE%\*.exe</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>%ALLUSERSPROFILE%\Application Data\*.exe</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>%APPDATA%\*.</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>/md5start</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>atapi.sys</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>explorer.exe</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>winlogon.exe</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>Userinit.exe</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>svchost.exe</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>csrss.exe</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>PrintIsolationHost.exe</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>consrv.dll</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>/md5stop</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>%systemroot%\*. /mp /s</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>hklm\software\clients\startmenuinternet|command /rs</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>%systemroot%\system32\*.dll /lockedfiles</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>%systemroot%\Tasks\*.job /lockedfiles</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>%systemroot%\system32\drivers\*.sys /lockedfiles</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>CREATERESTOREPOINT[/code]</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>Click the <strong>Quick Scan button</strong>. Do not change any settings unless otherwise told to do so. The scan wont take long.</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>Please attach them in your next reply.</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p></blockquote><p></p>
[QUOTE="Jack, post: 55678, member: 1"] Download <a href="http://public.avast.com/~gmerek/aswMBR.exe" target="_blank">aswMBR</a> to your desktop. Double click the <[b]>aswMBR.exe</[b]> to run it. If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes". Click the "<[b]>Scan</[b]>" button to start scan. On completion of the scan click "<[b]>Save log</[b]>", save it to your desktop and post in your next reply. NOTE. aswMBR will create <[b]>MBR.dat</[b]> file on your desktop. This is a copy of your MBR. Do NOT delete it. ================================================================= Download <a href="http://www.smartestcomputing.us.com/files/file/11-bootkit-remover/" target="_blank">Bootkit Remover</a> to your desktop. <ul> <li>Unzip downloaded file to your Desktop.</li> <li>Double-click on <[b]>boot_cleaner.exe</[b]> to run the program (Vista/7 users,right click on <[b]>boot_cleaner.exe</[b]> and click <[b]>Run As Administrator</[b]>).</li> <li>It will show a Black screen with some data on it.</li> <li>Right click on the screen and click <[b]>Select All</[b]>.</li> <li>Press CTRL+C</li> <li>Open a Notepad and press CTRL+V</li> <li>Post the output back here.</li> </ul> ================================================================= [list] [*]Download the latest version of TDSSKiller from [b]here[/b] and save it to your Desktop. [/list] http://support.kaspersky.com/viruses/utility [list] [*]Doubleclick on [b]TDSSKiller.exe[/b] to run the application, then click on [b]Change parameters.[/b] [/list] [img]http://i466.photobucket.com/albums/rr21/JSntgRvr/tdss_1.jpg[/img] [list] [*]Check the boxes beside [b]Verify Driver Digital Signature[/b] and [b]Detect TDLFS file system[/b], then click OK. [/list] [img]http://i466.photobucket.com/albums/rr21/JSntgRvr/tdss_2.jpg[/img] [list] [*]Click the [b]Start Scan[/b] button. [/list] [img]http://i466.photobucket.com/albums/rr21/JSntgRvr/tdss_3.jpg[/img] [list] [*]If a suspicious object is detected, the default action will be [b]Skip[/b], click on [b]Continue.[/b] [/list] [img]http://i466.photobucket.com/albums/rr21/JSntgRvr/tdss_4.jpg[/img] [list] [*]If malicious objects are found, they will show in the Scan results and offer three (3) options. [/list] [list] [*]Ensure [b]Cure[/b] is selected, then click [b]Continue => Reboot now[/b] to finish the cleaning process. [/list] [img]http://i466.photobucket.com/albums/rr21/JSntgRvr/tdss_5.jpg[/img] [list] [SIZE=4][b][*]Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.If TDSS File system is found it can be deleted.[/b][/SIZE] [/list] A report will be created in your root directory, (usually C:\ folder) in the form of [b]"TDSSKiller.[Version]_[Date]_[Time]_log.txt".[/b] Please copy and paste its contents on your next reply. ================================================================= [b]Download and run OTL[/b] You've already downloaded OTL (Download link is [url=http://oldtimer.geekstogo.com/OTL.exe]here[/url]) so just double click on the OTL icon to run it. Make sure all other windows are closed and to let it run uninterrupted. Under the [b]Custom Scan[/b] box paste this in: [code]%SYSTEMDRIVE%\*.exe %ALLUSERSPROFILE%\Application Data\*.exe %APPDATA%\*. /md5start atapi.sys explorer.exe winlogon.exe Userinit.exe svchost.exe csrss.exe PrintIsolationHost.exe consrv.dll /md5stop %systemroot%\*. /mp /s hklm\software\clients\startmenuinternet|command /rs %systemroot%\system32\*.dll /lockedfiles %systemroot%\Tasks\*.job /lockedfiles %systemroot%\system32\drivers\*.sys /lockedfiles CREATERESTOREPOINT[/code] Click the [b]Quick Scan button[/b]. Do not change any settings unless otherwise told to do so. The scan wont take long. When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL. Please attach them in your next reply.[/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b] [/QUOTE]
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