Snapdo removal assistance needed

[g3n-h@ckm@n]

Yes you pasted the good text but not clicked the good button ^^

 

[alm260]

Oops, I clicked "run scan" instead.

Okay, this time clicked "run fix" and here's the log:

 

[alm260]

"Yes you pasted the good text but not clicked the good button"

huh?

 

[g3n-h@ckm@n]

Wrote almost in the same time ^^

still problems ?

 

[alm260]

Snap.Do Engine is still showing up in the control panel. I tried to uninstall it and it won't let me.

 

[g3n-h@ckm@n]

Hello can you do a screen capture of this ?

 

[alm260]

Here it is:

 

[g3n-h@ckm@n]

Ok it's an orphean entry , delete it with CCleaner

 

[alm260]

I ran cc cleaner (as I often due) and snapdo is still in the control panel

 

[g3n-h@ckm@n]

No , in the options of ccleaner you can delete the entry where you can uninstall a program

 

[alm260]

It didn't work. In fact, it shows snapdo (which doesn't show up in my control panel) and snapdo engine (two programs). When I try to uninstall snapdo, I get the following attached message. When I try to uninstall snapdo engine, I get nothing. It does nothing when I click the uninstall button.

 

[g3n-h@ckm@n]

Don't click uninstall , click "delete"

http://cjoint.com/14ma/DCotxu1S974.htm

sorry I'm french

 

[alm260]

For the snapdo engine file, it gave me a popup that said it would remove it from the registry but wouldn't uninstall the application. I assumed you still wanted me to do that so I did. Is it still installed though?

On the snapdo file, it gave me a pop up that said, "Cannot delete MSI installer" so it won't let me delete that one.

 

[g3n-h@ckm@n]

Do that again please

http://malwaretips.com/threads/snapdo-removal-assistance-needed.23934/#post-172743

 

[alm260]

run scan or run fix?

 

[g3n-h@ckm@n]

like it's written

 

[alm260]

i don't understand. There's run scan or run fix options to click on.

 

[g3n-h@ckm@n]

Did you paste the text I asked ? "Run Scan" please , it's written on the link I gave you

 

[alm260]

Here's the olt.txt file:

 

[g3n-h@ckm@n]

Extras.txt missing