Solved still being lead down primrose path afterKaspersky said all's well

rmh.english

Level 1
Thread author
Nov 6, 2016
7
If Kaspersky TDSSKiller didn't detect malware I guess the question is if my browsers still redirect then there is some malware somewhere. Would that be correct?
Really appreciate the help.
Thanks.
R
 

Attachments

  • FRST.txt
    180.7 KB · Views: 4
  • Addition.txt
    33.8 KB · Views: 2

TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
Hello,


Please download Zemana AntiMalware and save it to your Desktop.
  • Install the program and once the installation is complete it will start automatically.
  • Without changing any options, press Scan to begin.
  • After the short scan is finished, if threats are detected press Next to remove them.
Note: If restart is required to finish the cleaning process, you should click Reboot. If reboot isn't required, please restart your computer manually.
  • Open Zemana AntiMalware again.
  • Click on
    4zu6vb.jpg
    icon and double click the latest report.
  • Now click File > Save As and choose your Desktop before pressing Save.
  • The only left thing is to attach saved report in your next message.
 

rmh.english

Level 1
Thread author
Nov 6, 2016
7
Woke up finding this post. What a great way to start the day! Zemana was downloaded and run, found the problem, which is detailed in attached report per your post. Many thanks. :D
 

Attachments

  • 2016.11.07-06.30.06-i0-t92-d9.txt
    4.9 KB · Views: 7
  • 2016.11.07-06.30.06-i0-t92-d9.txt
    4.9 KB · Views: 2
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TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
Can you reinstall your browsers?

FRST.gif
Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.
  • Right-click on
    FRST.gif
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Make sure that Addition.txt option is checked.

    2873ryc.png

  • Press Scan button and wait.
  • The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.
Please attach report into your next reply.
 

rmh.english

Level 1
Thread author
Nov 6, 2016
7
Hi TwinheadedEagle,

I reinstalled the browsers, Opera and Firefox, I then ran FRST, see attached logfiles per instructions. Thanks.
 

Attachments

  • FRST.txt
    182.3 KB · Views: 2
  • Addition.txt
    25.6 KB · Views: 1

rmh.english

Level 1
Thread author
Nov 6, 2016
7
Hi TwinHeadedEagle,

No I don't, I ran Zemana after FRST and it found one remaining suspect which was then dealt with. Thanks again for the assist. Really appreciate your diligence.:cool: RMH
 
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TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
Since there are no more problems, we can declare this PC clean
thumbs_up_smiley.gif


Now, we can proceed with post-cleanup procedures. Let's remove my tools and create a new, non infected restore point concurrently deleting old ones.


Step 1. - Creation of system restore point and tools removal.


Download DelFix by Xplode and save it to your desktop.
  • Run the tool by right click on the
    51a5ce45263de-delfix.png
    icon and Run as administrator option.
  • Make sure that these ones are checked:
    • Remove disinfection tools
    • Purge system restore
    • Reset system settings
  • Push Run and wait until the tool completes his work.
  • All tools we used should be gone. Tool will create an report for you (C:\DelFix.txt). I don't need it for review.
Tool deletes old system restore points and creates a fresh system restore point after cleaning.


Step 2. - Tips and tricks to keep your computer clean, safe and in a good shape.


Security tips - highly recommended reading:

Maintenance tips:

Additional software that I personally use and install on all my clients devices:

  • Zemana AntiMalware (paid version highly recommended) - to work as a supplement for your antivirus but with excellent remediation and protection
  • Zemana AntiLogger - keep everything you type on keyboard out of sight of bad guys trying to steal your credantials
  • Malwarebytes' Anti-Exploit - to prevent plenty of mostly exploited vulnerabilities.
  • McShield - to prevent infections spread by removable media.
  • Unchecky - to prevent from installing additional foistware, implemented in legitimate installations.
  • CryptoPrevent - tool for protection against Cryptolocker and similar ransomware infections.
  • Adblock - to surf the web without annoying ads!
  • Qualys BrowserCheck - cloud service that scans your browsers and plugins to see if they’re all up-to-date.


My help is free for everybody.
If you're happy with the help provided and/or wish to show your appreciaton, please consider a donation:
Thank you!​



Stay safe,
TwinHeadedEagle :)
 
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rmh.english

Level 1
Thread author
Nov 6, 2016
7
Hi TwinheadedEagle,
I waited for a day before coming back to follow you latest instructions. Unfortunately, I have been redirected. argh. :mad: So I'm thinking I should try the tools again, do you have any other suggestions. Thanks again and sorry for the bother.
 

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