Solved svchost.exe in syswow64 consuming most cpu memory,

Criticalhit

Level 1
Thread author
Verified
Jun 19, 2018
15
86
30
Mexico
Hi

I have a problem with some file called svchost.exe consuming most of my cpu memory. I know i have to generate 2 logs with farbar recovery system but when i try to execute FRST64 the windows disapear and i cannot install the software, the same happens when i try to access to antimalware sites. I had to download the program from my cellphone and then transfer it to my computer. That i cant download it is part of the same problem?, how can i execute the sofware?.

Regards

UPDATE: it seems i have a little time when i restart my computer to execute a scan but im afraid its incomplete, is it enought so you can help me?.
 
Last edited:
Hello,


Can you attach Addition.txt report as well?
Hello when i made the scan i didnt see the addition.txt file. Let me check.

Hello,


Can you attach Addition.txt report as well?
The reason i think i dont get the addition.txt file is because the software doesnt finish the scan before the malware or virus or whatever it is closes the program, i only get an incomplete frst.txt file, and i say incomplete because at the end of the frst.txt file doesnt say "end of log". i restart the pc and i start the scan as fast as possible but the program is closed almost inmediately.

update
Actually i checked and it seems the frst file is complete im only missing the addition.txt file. I will make another attempt to get it.

Hello,


Can you attach Addition.txt report as well?
No, i cant get it, the program closes too fast, is there other way i can execute it?
 
I would like you to boot to Safe mode with Networking. Then:


51a46ae42d560-malwarebytes_anti_malware.png
Scan with Malwarebytes' Anti-Malware

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Install the progam.
  • Click the Scan tab, choose Threat Scan is checked and click Start Scan.
  • If threats are detected, click the Quarantine Selected button. You will now be prompted to reboot. Click Yes.
  • Upon completion of the scan (or after the reboot), click the Reports tab.
  • Double-click the Scan Log.
  • At the bottom click Export and choose Text file.
Save the file to your desktop and include its content in your next reply.
 
  • Like
Reactions: Stingray
I would like you to boot to Safe mode with Networking. Then:


51a46ae42d560-malwarebytes_anti_malware.png
Scan with Malwarebytes' Anti-Malware

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Install the progam.
  • Click the Scan tab, choose Threat Scan is checked and click Start Scan.
  • If threats are detected, click the Quarantine Selected button. You will now be prompted to reboot. Click Yes.
  • Upon completion of the scan (or after the reboot), click the Reports tab.
  • Double-click the Scan Log.
  • At the bottom click Export and choose Text file.
Save the file to your desktop and include its content in your next reply.
Done.
 

Attachments

Nothing weird there, MalwareBytes cleaned a lot of malware, so system is finally breathing.



FRST.gif
Fix with Farbar Recovery Scan Tool

icon_exclaim.gif
This fix was created for this user for use on that particular machine.
icon_exclaim.gif

icon_exclaim.gif
Running it on another one may cause damage and render the system unstable.
icon_exclaim.gif

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on
    FRST.gif
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.
 

Attachments

  • Like
Reactions: Stingray
Nothing weird there, MalwareBytes cleaned a lot of malware, so system is finally breathing.



FRST.gif
Fix with Farbar Recovery Scan Tool

icon_exclaim.gif
This fix was created for this user for use on that particular machine.
icon_exclaim.gif

icon_exclaim.gif
Running it on another one may cause damage and render the system unstable.
icon_exclaim.gif

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on
    FRST.gif
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.
wow i thought it was going to be something more serious XD, thanks a lot!.