Problem Solved svchost.exe in syswow64 consuming most cpu memory,

Joined
Jun 19, 2018
Messages
14
OS
Windows 10
Antivirus
Avast
#1
Hi

I have a problem with some file called svchost.exe consuming most of my cpu memory. I know i have to generate 2 logs with farbar recovery system but when i try to execute FRST64 the windows disapear and i cannot install the software, the same happens when i try to access to antimalware sites. I had to download the program from my cellphone and then transfer it to my computer. That i cant download it is part of the same problem?, how can i execute the sofware?.

Regards

UPDATE: it seems i have a little time when i restart my computer to execute a scan but im afraid its incomplete, is it enought so you can help me?.
 
Operating System
Windows 10
Are you using a 32-bit or 64-bit operating system?
64-bit (x64)
Infection date and initial symptoms
18/06/2018 I was playing vermintide 2 and i suddenly started to get around 40 fps, thats when i noticed something wrong. I have made several attempts to solve the problem but they didnt work at all. i cleared the dll registry logs, i disabled windows update, i disabled srvice host, antivirus, malwarebytes, update windows and nothing helped.
Current issues and symptoms
Overload in cpu memory, antimalware sites closed automatically and unavalability to execute antimalware software (farbar recovery system).
Steps taken in order to remove the infection
. I have made several attempts to solve the problem but they didnt work at all. i cleared the dll registry logs, i disabled windows update, i disabled srvice host, antivirus, malwarebytes, update windows and nothing helped.
Logs added to Help Request
FRST.txt
Last edited:
Joined
Jun 19, 2018
Messages
14
OS
Windows 10
Antivirus
Avast
#4
Hello,


Can you attach Addition.txt report as well?
Hello when i made the scan i didnt see the addition.txt file. Let me check.

Hello,


Can you attach Addition.txt report as well?
The reason i think i dont get the addition.txt file is because the software doesnt finish the scan before the malware or virus or whatever it is closes the program, i only get an incomplete frst.txt file, and i say incomplete because at the end of the frst.txt file doesnt say "end of log". i restart the pc and i start the scan as fast as possible but the program is closed almost inmediately.

update
Actually i checked and it seems the frst file is complete im only missing the addition.txt file. I will make another attempt to get it.

Hello,


Can you attach Addition.txt report as well?
No, i cant get it, the program closes too fast, is there other way i can execute it?
 

TwinHeadedEagle

Removal Expert
MalwareTips Staff
Joined
Mar 8, 2013
Messages
22,182
OS
Windows 10
Antivirus
ESET
#7
I would like you to boot to Safe mode with Networking. Then:


Scan with Malwarebytes' Anti-Malware

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Install the progam.
  • Click the Scan tab, choose Threat Scan is checked and click Start Scan.
  • If threats are detected, click the Quarantine Selected button. You will now be prompted to reboot. Click Yes.
  • Upon completion of the scan (or after the reboot), click the Reports tab.
  • Double-click the Scan Log.
  • At the bottom click Export and choose Text file.
Save the file to your desktop and include its content in your next reply.
 
Likes: Stingray
Joined
Jun 19, 2018
Messages
14
OS
Windows 10
Antivirus
Avast
#8
I would like you to boot to Safe mode with Networking. Then:


Scan with Malwarebytes' Anti-Malware

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Install the progam.
  • Click the Scan tab, choose Threat Scan is checked and click Start Scan.
  • If threats are detected, click the Quarantine Selected button. You will now be prompted to reboot. Click Yes.
  • Upon completion of the scan (or after the reboot), click the Reports tab.
  • Double-click the Scan Log.
  • At the bottom click Export and choose Text file.
Save the file to your desktop and include its content in your next reply.
Done.
 

Attachments

TwinHeadedEagle

Removal Expert
MalwareTips Staff
Joined
Mar 8, 2013
Messages
22,182
OS
Windows 10
Antivirus
ESET
#11
Nothing weird there, MalwareBytes cleaned a lot of malware, so system is finally breathing.



Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on
    icon and select
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.
 

Attachments

Likes: Stingray
Joined
Jun 19, 2018
Messages
14
OS
Windows 10
Antivirus
Avast
#12
Nothing weird there, MalwareBytes cleaned a lot of malware, so system is finally breathing.



Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on
    icon and select
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.
wow i thought it was going to be something more serious XD, thanks a lot!.