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Windows Malware Removal Help & Support
Trovi PUP keeps corrupting Secure Preferences and Web Data
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<blockquote data-quote="faeriefate" data-source="post: 410769" data-attributes="member: 38092"><p>Hey! I know that a lot of people have this problem, but I think mine is kind of... unique? I haven't seen anything like this in me extensive research.</p><p></p><p>So, it started a couple of years ago on my old computer. I started having problems that turned out weren't related to Trovi, but in trying to fix the issue I found the Trovi PUP itself. The more I tried to remove the Trovi, the worse the computer got because of the other PUP/virus.</p><p></p><p>So, I moved to another computer, downloaded Chrome and signed into Chrome. Because, you know, all of my bookmarks are there and they are very important to me and my hobbies. Well, the Trovi Pup hit that computer. A quick run of Hitman Pro and deleting the corrupted files fixed that. No problem.</p><p></p><p>However, that was an old computer, so I got a new one. I bet you can guess where this is going. I downloaded Chrome, signed in, same problem. So, I did the same thing as my last computer and that fixed it. Run Hitman every month to make sure all's good, and everything's fine.</p><p></p><p>However, Chrome updated and part of these updates allow Trovi to take control back. Unfortunately. Because every time I start up Chrome, I have to sign back on, and the issues pursue.</p><p></p><p>I reset my Chrome settings and removed Trovi from my search list which fixed the issue with Web Data, but I can't get it off of my secure preferences, and there's something ultimately on Chrome that's causing this. I have a really bad feelings is one of the Chrome Apps that I downloaded when I was stupid and didn't know better, and I uninstalled them when I was smarter and realized how stupid I was.</p><p></p><p>But the fact that it moved from computer to computer when I signed in on Chrome tells me that it's something wrong with Chrome itself? I ran my computer with several anti-Malwares, and antiviruses, and they can't find anything other than a corrupt file in Web Data and Secure Preferences, so I don't know. I guess I should stop trying to guess at it and let you look at it yourself and tell me what I did wrong? Huh? </p><p></p><p>Please tell me what I did wrong and how to fix it?</p></blockquote><p></p>
[QUOTE="faeriefate, post: 410769, member: 38092"] Hey! I know that a lot of people have this problem, but I think mine is kind of... unique? I haven't seen anything like this in me extensive research. So, it started a couple of years ago on my old computer. I started having problems that turned out weren't related to Trovi, but in trying to fix the issue I found the Trovi PUP itself. The more I tried to remove the Trovi, the worse the computer got because of the other PUP/virus. So, I moved to another computer, downloaded Chrome and signed into Chrome. Because, you know, all of my bookmarks are there and they are very important to me and my hobbies. Well, the Trovi Pup hit that computer. A quick run of Hitman Pro and deleting the corrupted files fixed that. No problem. However, that was an old computer, so I got a new one. I bet you can guess where this is going. I downloaded Chrome, signed in, same problem. So, I did the same thing as my last computer and that fixed it. Run Hitman every month to make sure all's good, and everything's fine. However, Chrome updated and part of these updates allow Trovi to take control back. Unfortunately. Because every time I start up Chrome, I have to sign back on, and the issues pursue. I reset my Chrome settings and removed Trovi from my search list which fixed the issue with Web Data, but I can't get it off of my secure preferences, and there's something ultimately on Chrome that's causing this. I have a really bad feelings is one of the Chrome Apps that I downloaded when I was stupid and didn't know better, and I uninstalled them when I was smarter and realized how stupid I was. But the fact that it moved from computer to computer when I signed in on Chrome tells me that it's something wrong with Chrome itself? I ran my computer with several anti-Malwares, and antiviruses, and they can't find anything other than a corrupt file in Web Data and Secure Preferences, so I don't know. I guess I should stop trying to guess at it and let you look at it yourself and tell me what I did wrong? Huh? Please tell me what I did wrong and how to fix it? [/QUOTE]
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