- Aug 8, 2015
- 0
I help the senior citizens in my area with their computer problems for free, and usually they have windows 7 and earlier, which I love. I am stuck now on one running windows 7 home premium that picked up bert and zombie news, and following the specific instructions on this site only goes so far before something sneaky comes up and reinfects/messes it up, despite me running a lot of cleaning programs and as much from the instructions on this forum as I can--but at one point it sticks, despite me having taken maybe eight trojans/viruses/etc. off, plus the countless bullcrap programs that come up vie zombie news. Since it is someone else's machine, I can't copy code etc. to paste here, and am just stuck: they naively run internet explorer, which I hate, which will not clean up on their machine despite reset. I am here to admit temporary defeat after working on it for three days, plus time in between to run extensive scans. Glad to be here, and I look forward to learning more. Thanks for any helpful ideas.