UKASH problem

Fiery

Level 1
Jan 11, 2011
2,007
Hi, welcome to the forum!

Hi and welcome to MalwareTips! :)

My name is Fiery and I would gladly assist you in removing the malware on your computer.

Before we start:
  • Note that the removal process is not immediate. Depending on the severity of your infection, it could take a long time. 
  • Malware removal can be dangerous. I cannot guarantee the safety of your system as malware can be unpredictable. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system. Therefore, I would advise you to backup all your important files before we start.
  • Please be patient and stay with me until I give you the green lights and inform you that your PC is clean. 
  • The absence of symptoms does not mean your PC is fully disinfected.
  • If you are unclear about the instructions, please stop and ask. Following the steps in the order that I post them in is vital
  • Lastly, if you have requested help on other sites, that will delay and hinder the removal process. Please only stick to one site.



Please print these instruction out so that you know what you are doing
  • Download OTLPE to your desktop
  • Download Farbar Recovery Scan Tool and save it to a flash drive.
  • Download List Parts and save it to the flash drive also.
  • Ensure that you have a blank CD in the drive
  • Double click OTLPENet.exe and this will then open imgburn to burn the file to CD
  • Reboot your system using the boot CD you just created.
    Note : If you do not know how to set your computer to boot from CD follow the steps here
  • Wait for the CD to detect your hardware and load the operating system
  • Your system should now display a Reatogo desktop
    Note : as you are running from CD it is not exactly speedy
  • Insert the USB with FRST
  • Locate the flash drive with FRST and double click
  • The tool will start to run.
  • When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.
  • Next click List Parts and then click Scan
    It will make a log Results.txt on the flash drive. Please copy and paste it to your reply.
[/code]
 

jormas

New Member
Thread author
Jan 28, 2013
3
Fiery said:
Hi, welcome to the forum!

Hi and welcome to MalwareTips! :)

My name is Fiery and I would gladly assist you in removing the malware on your computer.

Before we start:
  • Note that the removal process is not immediate. Depending on the severity of your infection, it could take a long time. 
  • Malware removal can be dangerous. I cannot guarantee the safety of your system as malware can be unpredictable. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system. Therefore, I would advise you to backup all your important files before we start.
  • Please be patient and stay with me until I give you the green lights and inform you that your PC is clean. 
  • The absence of symptoms does not mean your PC is fully disinfected.
  • If you are unclear about the instructions, please stop and ask. Following the steps in the order that I post them in is vital
  • Lastly, if you have requested help on other sites, that will delay and hinder the removal process. Please only stick to one site.



Please print these instruction out so that you know what you are doing
  • Download OTLPE to your desktop
  • Download Farbar Recovery Scan Tool and save it to a flash drive.
  • Download List Parts and save it to the flash drive also.
  • Ensure that you have a blank CD in the drive
  • Double click OTLPENet.exe and this will then open imgburn to burn the file to CD
  • Reboot your system using the boot CD you just created.
    Note : If you do not know how to set your computer to boot from CD follow the steps here
  • Wait for the CD to detect your hardware and load the operating system
  • Your system should now display a Reatogo desktop
    Note : as you are running from CD it is not exactly speedy
  • Insert the USB with FRST
  • Locate the flash drive with FRST and double click
  • The tool will start to run.
  • When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.
  • Next click List Parts and then click Scan
    It will make a log Results.txt on the flash drive. Please copy and paste it to your reply.
[/code]



How do you do tht whaen you can't get on the computer?
 

jormas

New Member
Thread author
Jan 28, 2013
3
Fiery said:
Do you have access to another computer?

No I do not. Guess I am screwed Huh?
Oh wait, do you mean I can do all this on another computer?? Then use it to boot the dead one?
 

Fiery

Level 1
Jan 11, 2011
2,007
jormas said:
Fiery said:
Do you have access to another computer?

No I do not. Guess I am screwed Huh?
Oh wait, do you mean I can do all this on another computer?? Then use it to boot the dead one?

Yes. Let me know if you are able to do that or not.
 

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