Forums
New posts
Search forums
News
Security News
Technology News
Giveaways
Giveaways, Promotions and Contests
Discounts & Deals
Reviews
Users Reviews
Video Reviews
Support
Windows Malware Removal Help & Support
Mac Malware Removal Help & Support
Mobile Malware Removal Help & Support
Blog
Log in
Register
What's new
Search
Search titles only
By:
Search titles only
By:
Reply to thread
Menu
Install the app
Install
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Forums
Support
Windows Malware Removal Help & Support
Unable to access the internet and SuperAntispyware scan results found 3 critical threats
Message
<blockquote data-quote="Kefter" data-source="post: 272263" data-attributes="member: 28704"><p>Hi,</p><p></p><p>I am unable to access the internet on my PC. I can connect to my home broadband but when I try to surf the internet on IE or Firefox web browsers they both show a blank page and become unresponsive. I cannot update my Norton 360 AV as it keeps encountering an error.</p><p></p><p>SuperAntispyware scan results found 3 critical threats: -</p><p>Trojan.Agent.Gen</p><p>Backddor.bot[ZBot]</p><p>Malware.Trace</p><p></p><p>Tracking objects: -</p><p>Adaware.tracking cookie</p><p></p><p>I would appreciate it if you could advise me on how to get rid of these viruses and spyware and any issues on the registry of this PC.</p><p></p><p>Please can you let me know if you need more information from this PC or what steps you need me to do?</p><p></p><p>Thanks,</p><p>Kevin</p></blockquote><p></p>
[QUOTE="Kefter, post: 272263, member: 28704"] Hi, I am unable to access the internet on my PC. I can connect to my home broadband but when I try to surf the internet on IE or Firefox web browsers they both show a blank page and become unresponsive. I cannot update my Norton 360 AV as it keeps encountering an error. SuperAntispyware scan results found 3 critical threats: - Trojan.Agent.Gen Backddor.bot[ZBot] Malware.Trace Tracking objects: - Adaware.tracking cookie I would appreciate it if you could advise me on how to get rid of these viruses and spyware and any issues on the registry of this PC. Please can you let me know if you need more information from this PC or what steps you need me to do? Thanks, Kevin [/QUOTE]
Insert quotes…
Verification
Post reply
Top