Joined
Sep 27, 2018
Messages
3
Operating System
Windows 10
Antivirus
AVG
#1
Hello,

For the past two days I have been having a problem where AVG antivirus has been giving me pop up messages saying that it has blocked a connection that was infected with URL:Mal (see screenshot). Running a scan with AVG, I am unable to find what is causing these connection attempts. These messages appear periodically roughly every 10 minutes, and I've noticed that my computer seems slower than usual.

Researching the destination of this attempted connection, I found a blog article from Malwaretips about how to remove this browser redirect adware. (I'd link to this blog article, but I made an earlier post on this problem which disappeared, and I'm worried that it was removed due to having an active link to the blog and naming the destination of the redirect.) I followed all the instructions in the article, scanning with Zemana, Malwarebytes, and HitmanPro, but none of these programs could find any threats. Would somebody be able to help me find and get rid of whatever is trying to make these repeated connection attempts?

Thank you so much in advance
 
Operating System
Windows 10
Infection date and initial symptoms
Started around 2 am on 9/27. Pop up AVG message saying that a connection infected with URL:Mal was aborted
Current issues and symptoms
Same as initial
Steps taken in order to remove the infection
I followed instructions from the Malwaretips blog on how to remove this adware, and ran scans using Zemana, Malwarebytes, and HitmanPro 3.8. I've also run scans using AVG antivirus, AdwCleaner, and the Emsisoft Emergency Kit. I uninstalled google Chrome and deleted all related files and extensions and reinstalled it.
System logs
Yes, I've uploaded the FRST.txt logs, Yes, I've uploaded both FRST.txt and Addition.txt logs, Yes and I've also uploaded logs from other scans that I've performed

Attachments

TwinHeadedEagle

Removal Expert
MalwareTips Team
Verified
Joined
Mar 8, 2013
Messages
22,400
Operating System
Windows 10
Antivirus
ESET
#3
Hello,

I do not see any malware on your computer. I suggest you contact AVG support.
 
Joined
Sep 27, 2018
Messages
3
Operating System
Windows 10
Antivirus
AVG
#4
That's bizarre. Does that mean that these messages are likely not due to malware or adware? I saw that there were previous threads such as this one, which dealt with URL:Mal. Does my computer not show any signs of malware compared to those previous cases?
 

TwinHeadedEagle

Removal Expert
MalwareTips Team
Verified
Joined
Mar 8, 2013
Messages
22,400
Operating System
Windows 10
Antivirus
ESET
#5
It could be a False Positive. The best idea is to talk with them.