alakazam

Level 6
What is happening? I just installed the trial version of the Webroot SecureAnywhere suite and my PC loads a lot slower than before. I ran the System Optimizer and System Analyzer tools that come with the Webroot suite and it says that everything is fine, other than the fact that I should have more than 30% free space on my C drive. It did a scan and couldn't find any threats.

Should I uninstall it?
 

Azure

Level 24
Verified
Content Creator
What is happening? I just installed the trial version of the Webroot SecureAnywhere suite and my PC loads a lot slower than before. I ran the System Optimizer and System Analyzer tools that come with the Webroot suite and it says that everything is fine, other than the fact that I should have more than 30% free space on my C drive. It did a scan and couldn't find any threats.

Should I uninstall it?
Is there any software that could possibly be conflicting with Webroot? Do you have any other security software?

If you still require more help. Asking directly on the Webroot forum could be beneficial.
 
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few friends of mine have this Antivirus, not Suite, installed with my assistance. As per their feedbacks, it IS indeed one of the very few antivirus apps available at the current marketplace do not drag down system resources. Your problem might be attributed to the bloated Suite version.
My suggestion is to try Antivirus version. Good luck.
 
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Threadripper

Level 7
What is happening? I just installed the trial version of the Webroot SecureAnywhere suite and my PC loads a lot slower than before. I ran the System Optimizer and System Analyzer tools that come with the Webroot suite and it says that everything is fine, other than the fact that I should have more than 30% free space on my C drive. It did a scan and couldn't find any threats.

Should I uninstall it?
Files Webroot is unsure of, Webroot logs what they do, what they modify and tons of other stuff. This means it can "roll back" damage, and if you were infected, this would be your only hope with Webroot lol. Back on the topic, all of this junk is written to ProgramData/WRData and it can be anywhere from 50MB to 50GB - really. Constant reading and writing to that folder, no wonder things slow down.

Webroot love to advertise their 5MB app and cloud signatures, that's great, but filling people's main drive (because you can't change where this folder is) which could be a small SSD with potentially more than 50GB of junk... Lunacy.
 

Threadripper

Level 7
@bjm_ what's the point you're trying to make? If you're referring to the solution in the second link you posted, if you submit a ticket they will ask you to re-install and delete the folder for the same thing to happen (personally experienced this) and if they whitelisted the files, the same thing would happen again over time. It's not a solution.
 

bjm_

Level 6
Verified
@bjm_ what's the point you're trying to make? If you're referring to the solution in the second link you posted, if you submit a ticket they will ask you to re-install and delete the folder for the same thing to happen (personally experienced this) and if they whitelisted the files, the same thing would happen again over time. It's not a solution.
My point is to agree with you re "WRData size" by posting recent related Webroot thread #8 and old related Webroot thread #10.
It's not a solution.
Yes, I'm aware by following Webroot Community that "WRData size" is not solved for all, all the time.
Regards w Respect
 
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