Solved What happened to my RAM?

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WinAndLinuxTutorials

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Aug 23, 2011
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:welcomewave:

Something very strange has happened in Windows.
The size of it was 4GB and the usable is 3.80GB. But now, only 2.93 is usable!!! But on Linux it is 3.8GB usable (Both OS is 64-bit)!!!

Here is the system properties on Windows (2.93GB usable):
D9Cf.png


And here on Linux (Ubuntu 64-bit and 3.8GB is usable. Here everything is normal):
fQ7gw.png


Please help me.
 

win7holic

New Member
Apr 20, 2011
2,079
RE: [Help me] What happened to my RAM?

ok. my advice.
try to repair windows first.
memtest?
try with it.
then you post again here.
how?
 
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WinAndLinuxTutorials

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Aug 23, 2011
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RE: [Help me] What happened to my RAM?

win7holic said:
ok. my advice.
try to repair windows first.
memtest?
try with it.
then you post again here.
how?

1. I think reparing Windows is done by the command sfc /scannow ,right?
2. How can I do memtest? Is it done from BIOS?
 
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imsoadude

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Feb 21, 2011
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RE: [Help me] What happened to my RAM?

you can download memtest+ here and you download the iso burn it to a cd and run the cd before windows loads
 
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Tom172

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Feb 11, 2011
1,009
RE: [Help me] What happened to my RAM?

First things first Winandlinux before restoring anything. What's running in the background. See if anything is taking up alot of resources.
 
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win7holic

New Member
Apr 20, 2011
2,079
RE: [Help me] What happened to my RAM?

you can read this (step by step for more details)
http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

then, is the official site memtest
http://www.memtest.org/
 
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WinAndLinuxTutorials

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RE: [Help me] What happened to my RAM?

Tomo172 said:
First things first Winandlinux before restoring anything. What's running in the background. See if anything is taking up alot of resources.

When I noticed that thing, VMware was running Windows 7. I closed it and I restarted the PC but nothing changed. And also why on Linux everything is normal?
 
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WinAndLinuxTutorials

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RE: [Help me] What happened to my RAM?

win7holic said:
you can read this (step by step for more details)
http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

then, is the official site memtest
http://www.memtest.org/

In the Linux bootloader I found one named memtest, can this also work?
 
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win7holic

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Apr 20, 2011
2,079
RE: [Help me] What happened to my RAM?

WinAndLinuxTutorials said:
win7holic said:
you can read this (step by step for more details)
http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

then, is the official site memtest
http://www.memtest.org/

In the Linux bootloader I found one named memtest, can this also work?

use the download link from me.
First, you saw the link "sevenforum"
http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
 
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Jack

Administrator
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Staff Member
Well-known
Jan 24, 2011
9,378
RE: [Help me] What happened to my RAM?

This is probably due to the fact that the RAM' is used for your video memory..


Try this :
1) Go to start menu and search for "msconfig" and hit enter.

2) Open the "Boot" tab and click "Advanced Options".

3) Uncheck the box that says "Maximum memory".

J2Eha.png


4) Restart then click re-run assessment.What does it say now?
 
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win7holic

New Member
Apr 20, 2011
2,079
RE: [Help me] What happened to my RAM?

No, jack.
I ever had my customers like this also.
maybe it was a mistake of RAM or something like that.
so, I recommend "memtest" first.

if the video memory is not possible. because there is no effect of "use" a reduced video memory in "My Computer> Properties"
 
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Jack

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Jan 24, 2011
9,378
RE: [Help me] What happened to my RAM?

win7holic said:
No, jack.
I ever had my customers like this also.
maybe it was a mistake of RAM or something like that.
Did you re-run the assessment afterwards?There are a ton of reports over the internet of this happening so I highly doubt this is a hardware problem.... Like I've said this is most likely a technical problem.
 
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win7holic

New Member
Apr 20, 2011
2,079
RE: [Help me] What happened to my RAM?

that's why I recommend to use memtest first.
we see the result, jack.
almost the same problem. but, different solutions, jack.
These are topics that have been completed.
it same as you say, jack.

Read this
http://www.sevenforums.com/performance-maintenance/102690-only-2-93gb-usable-my-4gb-ram.html

sorry, make you confused.


try using a jack way too, winlinux
or the link I gave above this sentence.
 
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jamescv7

Level 85
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Mar 15, 2011
13,070
RE: [Help me] What happened to my RAM?

Some information related on RAM usable, you can take time to read it and some links written.

Link
 
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WinAndLinuxTutorials

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Aug 23, 2011
2,291
RE: [Help me] What happened to my RAM?

Thank you all for the help :heart:

Jack's suggestion worked for me :)
I tried memtest86++ and no error was found.
 
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