Question Why hasn't Kaspersky updated KSN adding my program?

Kaspersky
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Help answer the author's question with clear explanations and useful steps.
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Studynxx

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KOTIP says it's clean, I've re-submitted it for re-analysis 2x, no response from M.A, and it's still "Unknown" in KSN.
 
It may take some time for Kaspersky to update their database. Keep checking back and make sure you've followed all their submission guidelines. If the issue persists, consider reaching out to their support team.
 
What do You mean with Your program? Is it digitally signed? I guess, of course, not... a Clean verdict there does not mean it is not actually malicious, legit and trusted, not so simple process to get a Clean verdict...
 
harlan4096 said:
What do You mean with Your program? Is it digitally signed? I guess, of course, not... a Clean verdict there does not mean it is not actually malicious, legit and trusted, not so simple process to get a Clean verdict...
Click to expand...
Not mine, just sth I downloaded. It's clean tho according to virustotal and my analysis through process explorer
 
Studynxx said:
KOTIP says it's clean, I've re-submitted it for re-analysis 2x, no response from M.A, and it's still "Unknown" in KSN.
Click to expand...
It does not matter.

Kaspersky has a whitelisting algorithm. One of the variables is file prevalence amongst its user base and the other is the file distribution across its user base. This is part of file reputation.

There are other variables such as digital signature, country of origin, coding language, etc.

So until the Kaspersky algorithm is satisfied, "your" file will not be rated as "Known - good or safe." It will be rated as "Unknown."

It would help if you got to a PC (and not a mobile phone) and took the time to explain where you got the file from and what you were trying to do. Stating "your" file means that you created it - as in you are developer that created the file.
 
bazang said:
It does not matter.

Kaspersky has a whitelisting algorithm. One of the variables is file prevalence amongst its user base and the other is the file distribution across its user base. This is part of file reputation.

There are other variables such as digital signature, country of origin, coding language, etc.

So until the Kaspersky algorithm is satisfied, "your" file will not be rated as "Known - good or safe." It will be rated as "Unknown."

It would help if you got to a PC (and not a mobile phone) and took the time to explain where you got the file from and what you were trying to do. Stating "your" file means that you created it - as in you are developer that created the file.
Click to expand...
I'm not the dev tho
 

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