- Dec 21, 2015
- 15
My Windows 8.1 PC seemed to slow down with abrupt task bar freezes on daily use.
Suspecting my PC might have been infected, I decided to run a maintenance check-up, stapling through the steps suggested by a page in MalwareTips (How to easily clean an infected computer (Malware Removal Guide))
In brief, the following is what I've run:
1. Run Kaspersky TDSSKiller
2. Run RKill
3. Run Malwarebytes scan/repair
4. Run HitmanPro scan/repair
Symptoms:
Extremely Slow Boot (~10 minutes)
Black screen with no desktop after logging in
Unable to install any new apps/programs
No network connection
Crashing apps on launch (i.e. Google Chrome)
Additional Steps I've taken to Rectify the Symptoms Above:
Reimage Pro scan/repair on Safe Mode with Network
Conclusion:
As you could imagine, I was unable to proceed any further after step 4, because I would get an error attempting to install Zemana (step 5).
I am hung with the symptoms where it takes nearly 10 minutes just to boot my pc/log in, and face fails on installing any application. I get no network connections unless I get into Safe Mode with Network. Generally, overall PC performance is extremely irritating and unstable.
Please HELP!!
Suspecting my PC might have been infected, I decided to run a maintenance check-up, stapling through the steps suggested by a page in MalwareTips (How to easily clean an infected computer (Malware Removal Guide))
In brief, the following is what I've run:
1. Run Kaspersky TDSSKiller
2. Run RKill
3. Run Malwarebytes scan/repair
4. Run HitmanPro scan/repair
Symptoms:
Extremely Slow Boot (~10 minutes)
Black screen with no desktop after logging in
Unable to install any new apps/programs
No network connection
Crashing apps on launch (i.e. Google Chrome)
Additional Steps I've taken to Rectify the Symptoms Above:
Reimage Pro scan/repair on Safe Mode with Network
Conclusion:
As you could imagine, I was unable to proceed any further after step 4, because I would get an error attempting to install Zemana (step 5).
I am hung with the symptoms where it takes nearly 10 minutes just to boot my pc/log in, and face fails on installing any application. I get no network connections unless I get into Safe Mode with Network. Generally, overall PC performance is extremely irritating and unstable.
Please HELP!!