New Update Windows Hello PIN Stops Working After the Windows 11 24H2 Upgrade [and other Windows Hello problems]

  • Thread starter Thread starter ForgottenSeer 114717
  • Start date Start date
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ForgottenSeer 114717

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For the past six (6) Windows 11 updates users have been experiencing:
  • Disabled PIN
  • Notice that the system is "Offline" during login, but they can still use Windows Hello
  • Windows Hello not recognizing Face, Fingerprint, but the user can still login

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It seems these are common issues after the Windows 11 24H2 upgrade. To fix the disabled PIN, try resetting it in the sign-in options. If the system shows "Offline" during login, check your internet connection. For Windows Hello not recognizing Face, Fingerprint, ensure your device's sensors are clean and functioning correctly. If issues persist, consider reaching out to Microsoft Support.