Trender

Level 1
Hi,

We have just installed Overwatch in Windows 10 X64 1903, it can work well with WiseVector StopX.
If you still have WiseVector StopX installed, please try the following steps:
1. Quit WiseVector StopX before starting Overwatch, to see Overwatch can open or not. (If not, there must be another reason for the problem :emoji_thinking: )
2. If Overwatch can open, please start WiseVector StopX and go to "Advanced Settings" then exclude Overwatch.exe in the "Advanced Detection" to see the problem can be resolved or not.
Looking forward to your feedback.

Regards,
WiseVector
Don't know what is it but if I quit WiseVector, Overwatch opens as usually.
I added it to several exclusions and still wont open with wisevector:
 

WiseVector

From WiseVector
Verified
Developer
Don't know what is it but if I quit WiseVector, Overwatch opens as usually.
I added it to several exclusions and still wont open with wisevector:
Hi,

Thanks for your reply.
This issue really makes us confused, since Overwatch and WiseVector StopX can work well together in our test.
If it's convenient for you, can you please tell us your email address? We would like to ask you more questions.
Our email address is support@wisevector.com.

Regards,
WieseVector
 

WiseVector

From WiseVector
Verified
Developer
@WiseVector: My KTS is constantly moving to Low Restricted group some WV services (I have to move manually them to Trusted group), and I guess it's because of this:

Any idea?
Hi,

After sending several emails to the related department of Kaspersky, finally they replied us as below:

2.JPG


I will keep you posted.

Regards,
WiseVector