Troubleshoot wsappx high CPU usage

[JB007]

Briefly explain your current issue(s)

wsappx high CPU usage

Steps taken to resolve, but have been unsuccessful

Try to update W10 but it wa yet up to date
Try to reboot my PC

Hello,
For 2 days I have high CPU usage on my PC when I'm not working , no software running, the responsable process is "wsappx".
The picks are at 15%-16% !
What can I do ?
Windows 10 Pro 20H2 / 19042.685
Kaspersky Total Security

PS: Thanks to admin for moving my thread to the right forum

 

[Freud2004]

Hello @Freud2004
I followed your steps but whitout any result:
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Do you reboot?

 

[Freud2004]

Just a tip, reboot but turn off fast boot in energies options, because fast reboot don't let the PC complete shutdown, a version of the kernel stay in the memory.

Enable This Setting to Make Windows 10 Boot Up Faster

Windows 10 came with no shortage of performance improvements, but one of the neatest is its fast boot times. If your machine is taking too long to boo

lifehacker.com

 

[JB007]

Just a tip, reboot but turn off fast boot in energies options, because fast reboot don't let the PC complete shutdown, a version of the kernel stay in the memory.

Enable This Setting to Make Windows 10 Boot Up Faster

Windows 10 came with no shortage of performance improvements, but one of the neatest is its fast boot times. If your machine is taking too long to boo

lifehacker.com

Tried but no real change

 

[JB007]

I had this problem, store started to download, but then stopped. Store requires some services to be running, like Delivery Optimization and Storage Service.
Store exe (Microsoft.WindowsStore_12011.1001.1.0_x64__8wekyb3d8bbwe\WinStore.App.exe) changes with the each update, check your firewall rules.

Till you find the solution, you might want to disable automatic updating apps as a workaround.

https://www.tenforums.com/tutorials/6664-turn-off-automatic-updates-apps-windows-10-store.html#option1

Also tested but no success, but I cannot do the 3rd option because I cannot locate the "store" file on the " Local Group Policy Editor." ??!!

 

[Freud2004]

I read this solution that work, but will damage the appstore:

Link: Windows Store Process wsappx.exe Causes High CPU Usage / High Disk Usage – Solved

"I spent a lot of time trying to fix this problem as the system appeared to be writing continually to the c-drive which is an SSD drive on my system so I had to stop it.

I finally removed the two keys set in wsappx via regedit and all went back to normal (Clipsvc & Appxsvc)

I doubt if the Store will function correctly now but as I don't use it a lot I figure rather my harddrive than the store working.

What I find more worrying is that this problem has existed for quite some time without a fix, and this could possibly damage hardware! (SSD Drive)"

 

[bayasdev]

Once time ago on a VM I had problems with WU after running random GitHub "Windows optimizer" scripts (never do that), disabling it with WUB rebooting and reenabling it again seemed to fix my problem

Windows Update Blocker v1.8

In Windows There is no option to turn off Windows Updates. Windows Update Blocker is a tool that helps you to disable or enable Updates.

www.sordum.org

 

[TairikuOkami]

Link: Windows Store Process wsappx.exe Causes High CPU Usage / High Disk Usage – Solved

They mention, that the repair upgrade did not work, but that was in 2018?! Either way, that would suggest only one possiblility left: a clean install.

P.S. Maybe try Windows cleanup or Windows update reset first.

 

[JB007]

They mention, that the repair upgrade did not work, but that was in 2018?! Either way, that would suggest only one possiblility left: a clean install.

P.S. Maybe try Windows cleanup or Windows update reset first.

Thanks @TairikuOkami
Kaspersky doesn't like very much "Windows cleanup"

 

[JB007]

They mention, that the repair upgrade did not work, but that was in 2018?! Either way, that would suggest only one possiblility left: a clean install.

P.S. Maybe try Windows cleanup or Windows update reset first.

And with "Windows update reset" I don't know what is the good choice ?

 

[TairikuOkami]

And with "Windows update reset" I don't know what is the good choice ?

2 - 5 - 9

 

[JB007]

2 - 5 - 9

Thanks @TairikuOkami
Done but the issue was not gone.
Now I will try a clean install

 

[Freud2004]

You still can do this, broke the store, and if you need double-click in my registry file and back to normal (or abnormal in your case).
Delete the two keys above, and if you need use my reg file to fix the delete files.

"I spent a lot of time trying to fix this problem as the system appeared to be writing continually to the c-drive which is an SSD drive on my system so I had to stop it.

I finally removed the two keys set in wsappx via regedit and all went back to normal (Clipsvc & Appxsvc)

I doubt if the Store will function correctly now but as I don't use it a lot I figure rather my harddrive than the store working.

What I find more worrying is that this problem has existed for quite some time without a fix, and this could possibly damage hardware! (SSD Drive)"

 

[JB007]

Hello,
After clean install all is fine