Xvirus Personal Guard - feedback and bug reports (OLD)

[Dani Santos]

Some FPs submitted via samples@mysecuritywin.com

Bug:

• Xvirus still pop-up alerts although I turned off both File Guard and BB.

Suggest:

• In whitelist tab, is Whitelist button needed?
• Show the original directionary of quarantined files.

Will be added to next version, thank you

 

[Deleted member 21043]

FPs while uninsstalling Google Chrome.
View attachment 55954

Just allo them

This is not a false positive, these are behavior blocker alerts.

It should probably be re-worded from "Hidden process" because it's not a hidden process. It's just a executable running with the hidden attribute to the file...

 

[Dani Santos]

New Xvirus Personal Guard 5.3.3 - Download
Changelog:
-Added new heuristic level setting (to reduce false positives);
-The behavior guard now checks online whitelist before alerting;
-Fixed USB scan not starting;
-Fixed web guard not starting in some cases;
-Fixed "restore settings to default"
-Fixed scan logs.

 

[TrHDuy1203]

Xvirus still detects files I sent as threats (all are Troạn.Dropper or Trojan.Kryptik).
Bug:

• Xvirus won't scan multiple selected folders/files and give a Scan Complete pop-up instead.
• Xvirus crashed when right click on detected file > copy to clipboard in Threats found.
  
• Tried inserting USB 3 times. The first time Xvirus asked to scan USB or not. The second time it gave error as my post above. The last time nothing happened.

 

[Malware1]

Xvirus still detects files I sent as threats (all are Troạn.Dropper or Trojan.Kryptik).

Please make sure your DB is up-to-date.

 

[TrHDuy1203]

Sorry I forgot. Some FPs submitted.

 

[Dani Santos]

Xvirus still detects files I sent as threats (all are Troạn.Dropper or Trojan.Kryptik).
Bug:

• Xvirus won't scan multiple selected folders/files and give a Scan Complete pop-up instead.
• Xvirus crashed when right click on detected file > copy to clipboard in Threats found.
  
• Tried inserting USB 3 times. The first time Xvirus asked to scan USB or not. The second time it gave error as my post above. The last time nothing happened.

- You can reduce the heuristic level to reduce false positives, but this will also reduce detetion.
-I'll fix this in next version
-I'll have to check what is causing the crash, does that happen to all files or just some?
-Did it scan the first time?

Spoiler: usb scan

 

[TrHDuy1203]

Thanks. Don't know why but the crash and USB scan error have gone

 

[Dani Santos]

Thanks. Don't know why but the crash and USB scan error have gone

Good to know

 

[Deleted member 21043]

Xvirus Personal Guard updater has a bug:

Spoiler

(check the spoiler for the screenshot of the bug).

 

[Antivirus Tester]

Ashampoo detected the firewall as backdoor

 

[Dani Santos]

Ashampoo detected the firewall as backdoor

It's just a behavioral alert, but i can try and submit xvirus personal firewall for their whitelist

 

[Deleted member 21043]

Ashampoo detected the firewall as backdoor

This is Xvirus Personal Firewall. Not Xvirus Personal Guard.

Regardless, it may be to do with the usage of netstat by Xvirus Personal Firewall. (I do not actually know, I do not work at Ashampoo). Nevertheless, Xvirus Personal Firewall is safe.

 

[Mops21]

Hi Dani Santos

I have 1 File for you see my screenshot. I send the File to the E-Mail adress samples@mysecuritywin.com

Is you site down again

With best Regards
Mops21

 

[Dani Santos]

Hi Dani Santos

I have 1 File for you see my screenshot. I send the File to the E-Mail adress samples@mysecuritywin.com

Is you site down again

With best Regards
Mops21

No it is up now http://mysecuritywin.com/ you cant access http://www.mysecuritywin.com/

 

[Mops21]

No it is up now http://mysecuritywin.com/ you cant access http://www.mysecuritywin.com/

Hi Dani Santos

The site is not working please check

With best Regards
Mops21

 

[Secondmineboy]

Its working perfectly fine: http://prntscr.com/74doe1

 

[Mops21]

No it is up now http://mysecuritywin.com/ you cant access http://www.mysecuritywin.com/

Hi Dani Santos

The site is not working please check. Error message is 1001 dns resolution error

With best Regards
Mops21

 

[Dani Santos]

Hi Dani Santos

The site is not working please check. Error message is 1001 dns resolution error

With best Regards
Mops21

Can you post a screenshot of what you see

 

[Mops21]

Can you post a screenshot of what you see

Hi Dani Santos

Yes here is my screenshot for you

With best Regards
Mops21