Assigned Zemana Antilogger : You still have no support for Windows 10

[_CyberGhosT_]

I too am running Win-10 Pro x64 and Anti-Logger 1.9.3.602 (Premium)
I have had no issues, you may want to post on the support forums: Zemana Support Center
QUOTE " do i lose Keylogger i paid for? " END
No just re-enter the key you were issued if that fails refer to the support link. PeAcE

 

[upnorth]

Strongly advice IMO that the Webmaster for that site stop sitting on his/her thumbs and instead use the keyboard and actually update ( sometime before Christmas 2016 ) because it's still not official where it's actually supposed to.

Personal I would have sacked a long long time ago anyone that slow and extremely lazy...

 

[Tokyojef]

Finally solved with the reinsall installation of previous edition 1.9.3.527 !
Tech support kindly got me thru.
All systems go!

 

[Tokyojef]

Thanks CyberGhosT

 

[christarzan]

Nearly 2 years now

 

[Frozen]

Seems to be working fine on my end now

 

[JB007]

Hum,
I'm not sure it's the right thread where post my question
I have a licence for 3 years for ZAL.
I have uninstalled "old" ZAL and try to install ZAL 2.0 but I cannot:

So I decided to reinstall the "old" ZAL and than uninstall it with Revo but I cannot reinstall it, and I have the following screens:

And if I continue:

I have contacted Zemana support.
Can you help me ?
Thanks.

 

[Terry Ganzi]

First things first are you using Revo Free or paid if paid then you need to configure it properly to uninstall stuff,the pic's i posted should assist you in that, because if you have read what you have posted clearly you didn't remove everything. It's the person making the error here not the product. In Trace programs make sure you scroll down and tick all registry items.
Also Revo paid don't remove left over files by default you have to tick the box for it to work.
Check the pic's carefully.

 

[JB007]

First things first are you using Revo Free or paid if paid then you need to configure it properly to uninstall stuff,the pic's i posted should assist you in that, because if you have read what you have posted clearly you didn't remove everything. It's the person making the error here not the product. In Trace programs make sure you scroll down and tick all registry items.
Also Revo paid don't remove let over files by default you have to tick the box for it to work.
Check the pic's carefully.

Thanks @Terry Ganzi
Of course I understand that the error is mine
I'm using Revo free.

 

[Terry Ganzi]

Check below you must enter these places and check for leftover,any found right click on mouse,look for Revo uninstaller press it will assist you beautifully.

 

[Terry Ganzi]

Then with free I don''t think you have those options, better for you to seek help or advice from a freeware uninstaller person because i'm not skilled in freeware uninstallers.
Sorry about that Champ.

 

[FrankS]

Hum,
I'm not sure it's the right thread where post my question
I have a licence for 3 years for ZAL.
I have uninstalled "old" ZAL and try to install ZAL 2.0 but I cannot:
View attachment 111093
So I decided to reinstall the "old" ZAL and than uninstall it with Revo but I cannot reinstall it, and I have the following screens:
View attachment 111090 View attachment 111088 View attachment 111089
And if I continue:
View attachment 111091 View attachment 111092
I have contacted Zemana support.
Can you help me ?
Thanks.

After getting this message and aborting the installation setup, did you try to delete "C:\WINDOWS\system32\drivers\KeyCrypt64.sys" manually?

 

[JB007]

After getting this message and aborting the installation setup, did you try to delete "C:\WINDOWS\system32\drivers\KeyCrypt64.sys" manually?

Thanks @Terry Ganzi and @FrankS
Yes I try to delete this folder both manually and with CCleaner, but when I reboot it appears again and again and again...

 

[Ink]

@JB007 Have you checked if any Zemana services are running in the background (services.msc)?

 

[FrankS]

Is there any other security software running?

Edit: okay forget the question. looking in your security config.
Which version of AntiLogger did you uninstall?

 

[FrankS]

Humm...can't reproduce that error. Installed EIS, MBAM, HMP.Alert, Zemana AntiLogger 1.9.3 (older version, first version with keycrypt 1.8.1.199), ccleaner and revo free.
rebooted the system. uninstalled 1.9.3 installed the latest version of antilogger, uninstalled, installed 1.9.3 again, uninstalled it and installed the latest again. everything with revo and everything without restarting the system...no error message lol

 

[NekoHr]

Do you have new Anniversary update windows? If so than you are probably running inst Microsofts new kernel mode drivers signing.

 

[NekoHr]

You can try disabling Secure Boot in BIOS/UEFI or wait for update.

 

[TwinHeadedEagle]

Please contact support@zemana.com

 

[Ink]

Please contact support@zemana.com

Does Zemana not provide a removal cleanup tool?