Efilnikufesin (N.F.L.)

Level 1
Verified
A main-powered PC with 16 GB of RAM.

ZoneAlarm stopped working altogether, so I uninstalled it, but it left a folder on my PC called CheckPoint and it won't let me delete it. It contains a bunch of other folders containing files belonging to the anti-ransomware tool. Where should I ask for assistance? The ZoneAlarm forums are useless. Can someone from Malwaretips help me?
I hope it works for you
 
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gery79

Level 6
Verified
i discovered that i still have the anti ransomware installed . task manager revealed it to me . tried uninstalling it with revo uninstaller but still dealing with it
 

alakazam

Level 6
i discovered that i still have the anti ransomware installed . task manager revealed it to me . tried uninstalling it with revo uninstaller but still dealing with it
I did a bit of searching online and managed to uninstall the anti ransomware component and to delete the folders that remained. Here's what worked for me:

Reinstall ZoneAlarm's Extreme Security trial version. Use their removal tool to uninstall it:


Then go to

C:\Program Files (x86)\CheckPoint\Endpoint Security\TPCommon\Cipolla

and launch the uninst.exe file. That should remove the anti-ransomware component. If it gives you any errors, post here. It prompted several errors before finally completing the uninstallation.
 

amico81

Level 17
Verified

this was my golden rule to uninstall without any problems.

  • After ZoneAlarm window appears, Click on the Tools dropdown and select Preferances. Uncheck the box "Load ZoneAlarm at startup" Then click OK.
    Close ZoneAlarm.
  • Reboot your computer.
  • After your computer has rebooted ZoneAlarm will no longer automaticlly start.
  • Now click Start, Control Panel, Programs, select the ZoneAlarm program at the bottom of the list and click Uninstall.
 

gery79

Level 6
Verified
I used revo uninstaller and robit and all the above . My laptop was running so slowly before that