The “YOUR DEVICE AND EMAIL HAS BEEN COMPROMISED” email scam is a deceptive phishing campaign that cybercriminals are unleashing on unsuspecting victims. This fraudulent email claims your system was hacked to trick you into paying ransom. Here’s what you need to know about recognizing and stopping this scam.
The “YOUR DEVICE AND EMAIL HAS BEEN COMPROMISED” phishing scam message starts off by claiming that bad news awaits the recipient – their device has supposedly been infected with dangerous malware allowing the criminals total access.
The fraudulent email goes on to assert remote access was achieved to personal files, online accounts, webcams and microphones. It states that video footage and private data have been extracted from the victim’s computer.
As supposed proof of its claims, the email says that it was sent directly from the recipient’s own hacked email account to demonstrate the scammer’s control. The criminals may even send the scam message multiple times to overcome skepticism.
Building on spying allegations, the email then makes threats that inappropriate videos were recorded of the recipient through their webcam. It describes illicit things the targets may have been viewing or doing on private webcams, alleging to have explicit video clips capturing everything.
The message threatens that these fictional embarrassing videos will be leaked publicly to all contacts if the demanded ransom is not promptly paid. Trying to provoke panic in the victim, it warns the videos may be spread virally across social networks, email lists and even darknet sites.
Cybercriminals demand payments of $500 to $2000+ in untraceable cryptocurrency like Bitcoin, insisting on receiving funds within extremely short timeframes ranging from 24 to 72 hours. Bitcoin wallet addresses are provided to transfer the money to.
Of course, this is all 100% fabricated phishing propaganda. The scammers never actually hacked anyone’s system, installed malware, accessed webcams or recorded any illicit videos whatsoever. There is zero truth behind any of their technobabble claims.
This is simply a deceitful extortion scam tactic being used to swindle and manipulate victims out of money through raw intimidation. The criminals blast out massive volumes of threatening emails to blanket recipients, hoping some small percentage will believe the warnings and comply with payment demands out of fear.
By preying on recipients’ anxieties and lack of technical knowledge, the phishing scam tries to exploit urgency and confusion to its advantage. But no actual hacking or danger exists. Here’s an example of what one of these fake malicious emails looks like:
Hello there! Unfortunately, there are some bad news for you. Some time ago your device was infected with my private trojan, R.A.T (Remote Administration Tool), if you want to find out more about it simply use Google. My trojan allowed me to access your files, accounts and your camera. Check the sender of this email, I have sent it from your email account. To make sure you read this email, you will receive it multiple times. You truly enjoy checking out porn websites and watching dirty videos, while having a lot of kinky fun. I RECORDED YOU (through your camera) SATISFYING YOURSELF! After that I removed my malware to not leave any traces. If you still doubt my serious intentions, it only takes couple mouse clicks to share the video of you with your friends, relatives, all email contacts, on social networks, the darknet and to publish all your files. All you need is $800 USD in Bitcoin (BTC) transfer to my account. After the transaction is successful, I will proceed to delete everything. Be sure, I keep my promises. You can easily buy Bitcoin (BTC) here: https://cex.io/buy-bitcoins https://nexo.com/buy-crypto/bitcoin-btc https://bitpay.com/buy-bitcoin/?crypto=BTC https://paybis.com/ https://invity.io/buy-crypto Or simply google other exchanger. After that send the Bitcoin (BTC) directly to my wallet, or install the free software: Atomicwallet, or: Exodus wallet, then receive and send to mine. My Bitcoin (BTC) address is: 16RrKqp6gvepFSBMTcoVzdJZ1NSbA7PjZA Yes, that’s how the address looks like, copy and paste my address, it’s (cAsE-sEnSEtiVE). You are given not more than 3 days after you have opened this email. As I got access to this email account, I will know if this email has already been read. Everything will be carried out based on fairness. An advice from me, regularly change all your passwords to your accounts and update your device with newest security patches.
How the “YOUR DEVICE AND EMAIL HAS BEEN COMPROMISED” Email Scam Works
The cybercriminals behind this scam utilize devious social engineering techniques to extort money from victims. Here is the step-by-step process:
1. Obtain Email Addresses
Scammers acquire enormous lists of potential targets through various deceitful means, including:
Buying stolen email lists on the black market dark web
Hacking into databases and websites to steal user account info
Using email harvesting tools to scrape addresses found online
Exploiting vulnerabilities in sites to access contact data
Getting email lists leaked from data breaches
Massive batches of emails allows them to launch wide-scale scam campaigns.
2. Spoof the Sender’s Email Address
The scammers disguise where the email truly originates from using technical spoofing tricks. They alter the message header so the “From” address shows one of the victim’s own email accounts rather than the scammer’s address.
Seeing your own email address as the sender makes the message appear more legitimate and supports claims that your account was hacked.
3. Craft a Threatening Extortion Email
The phishing email is carefully composed to scare and pressure recipients. The criminals pretend to have used malware to access devices and record inappropriate videos through the webcam.
The message threatens to publicly share the supposed explicit videos and private data unless the ransom is paid in Bitcoin within 3 days. The demanded amount typically ranges from $500 to $2000.
4. Provide Bitcoin Payment Instructions
The scammers insist on payment through Bitcoin due to its anonymity. The email includes a Bitcoin wallet address to submit the ransom funds to.
Bitcoin allows victims to easily pay the criminals while avoiding traceable bank transactions, enabling the crooks to conceal their identity.
5. Wait for Panicked Victims to Pay Up
After blasting out countless intimidating phishing emails, the scammers await payments to roll in from frightened recipients who believe the threats. Even a 1% response rate results in major ill-gotten gains.
They never actually possess or distribute any compromising victim videos, since the entire extortion premise is fabricated. Their sole aim is to trick victims out of money.
What to Do If You’re Targeted by This Scam
Here are important steps to take if you receive this “YOUR DEVICE AND EMAIL HAS BEEN COMPROMISED” phishing email demanding Bitcoin:
Don’t Pay the Ransom
No matter how frightening the email seems, do not pay the ransom under any circumstances. The scammers never truly hacked your system or recorded inappropriate videos of you. Paying them will only fund more criminal operations.
Report the Email as Phishing
Forward the scam email to your email provider’s abuse department so they can block the fraudulent account sending these emails. Reporting phishing scams disrupts their infrastructure.
Run Anti-Virus Software
It’s highly doubtful any malware is installed as claimed, but running an anti-virus scan removes any potential threats present. Make sure your security software is up-to-date.
Change Passwords and Enable 2FA
Reset the passwords for your email account and other important online accounts, making them long and strong. Turn on two-factor authentication for extra security against break-ins.
Watch for Suspicious Activity
Monitor financial statements closely for any unauthorized transactions. Keep an eye out for odd activity that could indicate an actual compromise, like unknown login attempts.
Ignore Follow-Up Extortion Emails
If the first scam email goes unpaid, the crooks may send more threats demanding Bitcoin. Continue to ignore these demands – do not engage with the scammers.
Is Your Device Infected? Scan for Malware
If your computer or phone is slow, showing unwanted pop-ups, or acting strangely, malware could be the cause. Running a scan with Malwarebytes Anti-Malware Free is one of the most reliable ways to detect and remove harmful software. The free version can identify and clean common infections such as adware, browser hijackers, trojans, and other unwanted programs.
Malwarebytes works on Windows, Mac, and Android devices. Choose your operating system below and follow the steps to scan your device and remove any malware that might be slowing it down.
Malwarebytes for WindowsMalwarebytes for MacMalwarebytes for Android
Run a Malware Scan with Malwarebytes for Windows
Malwarebytes stands out as one of the leading and widely-used anti-malware solutions for Windows, and for good reason. It effectively eradicates various types of malware that other programs often overlook, all at no cost to you. When it comes to disinfecting an infected device, Malwarebytes has consistently been a free and indispensable tool in the battle against malware. We highly recommend it for maintaining a clean and secure system.
Download Malwarebytes
Download the latest version of Malwarebytes for Windows using the official link below. Malwarebytes will scan your computer and remove adware, browser hijackers, and other malicious software for free.
(The above link will open a new page from where you can download Malwarebytes)
Install Malwarebytes
After the download is complete, locate the MBSetup file, typically found in your Downloads folder. Double-click on the MBSetup file to begin the installation of Malwarebytes on your computer. If a User Account Control pop-up appears, click “Yes” to continue the Malwarebytes installation.
Follow the On-Screen Prompts to Install Malwarebytes
When the Malwarebytes installation begins, the setup wizard will guide you through the process.
You’ll first be prompted to choose the type of computer you’re installing the program on—select either “Personal Computer” or “Work Computer” as appropriate, then click on Next.
Malwarebytes will now begin the installation process on your device.
When the Malwarebytes installation is complete, the program will automatically open to the “Welcome to Malwarebytes” screen.
On the final screen, simply click on the Open Malwarebytes option to start the program.
Enable “Rootkit scanning”.
Malwarebytes Anti-Malware will now start, and you will see the main screen as shown below. To maximize Malwarebytes’ ability to detect malware and unwanted programs, we need to enable rootkit scanning. Click on the “Settings” gear icon located on the left of the screen to access the general settings section.
In the settings menu, enable the “Scan for rootkits” option by clicking the toggle switch until it turns blue.
Now that you have enabled rootkit scanning, click on the “Dashboard” button in the left pane to get back to the main screen.
Perform a Scan with Malwarebytes.
To start a scan, click the Scan button. Malwarebytes will automatically update its antivirus database and begin scanning your computer for malicious programs.
Wait for the Malwarebytes scan to complete.
Malwarebytes will now scan your computer for browser hijackers and other malicious programs. This process can take a few minutes, so we suggest you do something else and periodically check the status of the scan to see when it is finished.
Quarantine detected malware
Once the Malwarebytes scan is complete, it will display a list of detected malware, adware, and potentially unwanted programs. To effectively remove these threats, click the “Quarantine” button.
Malwarebytes will now delete all of the files and registry keys and add them to the program’s quarantine.
Restart your computer.
When removing files, Malwarebytes may require a reboot to fully eliminate some threats. If you see a message indicating that a reboot is needed, please allow it. Once your computer has restarted and you are logged back in, you can continue with the remaining steps.
Once the scan completes, remove all detected threats. Your Windows computer should now be clean and running smoothly again, free of trojans, adware, and other malware.
If your current antivirus allowed this malicious program on your computer, you may want to consider purchasing Malwarebytes Premium to protect against these types of threats in the future. If you are still having problems with your computer after completing these instructions, then please follow one of the steps:
Malwarebytes for Mac is an on-demand scanner that can destroy many types of malware that other software tends to miss without costing you absolutely anything. When it comes to cleaning up an infected device, Malwarebytes has always been free, and we recommend it as an essential tool in the fight against malware.
Download Malwarebytes for Mac.
You can download Malwarebytes for Mac by clicking the link below.
When Malwarebytes has finished downloading, double-click on the setup file to install Malwarebytes on your computer. In most cases, downloaded files are saved to the Downloads folder.
Follow the on-screen prompts to install Malwarebytes.
When the Malwarebytes installation begins, you will see the Malwarebytes for Mac Installer which will guide you through the installation process. Click “Continue“, then keep following the prompts to continue with the installation process.
When your Malwarebytes installation completes, the program opens to the Welcome to Malwarebytes screen. Click the “Get started” button.
Select “Personal Computer” or “Work Computer”.
The Malwarebytes Welcome screen will first ask you what type of computer are you installing this program, click either Personal Computer or Work Computer.
Click on “Scan”.
To scan your computer with Malwarebytes, click on the “Scan” button. Malwarebytes for Mac will automatically update the antivirus database and start scanning your computer for malware.
Wait for the Malwarebytes scan to complete.
Malwarebytes will scan your computer for adware, browser hijackers, and other malicious programs. This process can take a few minutes, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.
Click on “Quarantine”.
When the scan has been completed, you will be presented with a screen showing the malware infections that Malwarebytes has detected. To remove the malware that Malwarebytes has found, click on the “Quarantine” button.
Restart computer.
Malwarebytes will now remove all the malicious files that it has found. To complete the malware removal process, Malwarebytes may ask you to restart your computer.
After scanning, delete any detected threats. Your Mac should now be free from adware, unwanted extensions, and other potentially harmful software.
If your current antivirus allowed a malicious program on your computer, you might want to consider purchasing the full-featured version of Malwarebytes Anti-Malware to protect against these types of threats in the future. If you are still experiencing problems while trying to remove a malicious program from your computer, please ask for help in our Mac Malware Removal Help & Support forum.
Run a Malware Scan with Malwarebytes for Android
Malwarebytes for Android automatically detects and removes dangerous threats like malware and ransomware so you don’t have to worry about your most-used device being compromised. Aggressive detection of adware and potentially unwanted programs keeps your Android phone or tablet running smooth.
Download Malwarebytes for Android.
You can download Malwarebytes for Android by clicking the link below.
In the Google Play Store, tap “Install” to install Malwarebytes for Android on your device.
When the installation process has finished, tap “Open” to begin using Malwarebytes for Android. You can also open Malwarebytes by tapping on its icon in your phone menu or home screen.
Follow the on-screen prompts to complete the setup process
When Malwarebytes will open, you will see the Malwarebytes Setup Wizard which will guide you through a series of permissions and other setup options. This is the first of two screens that explain the difference between the Premium and Free versions. Swipe this screen to continue. Tap on “Got it” to proceed to the next step. Malwarebytes for Android will now ask for a set of permissions that are required to scan your device and protect it from malware. Tap on “Give permission” to continue. Tap on “Allow” to permit Malwarebytes to access the files on your phone.
Update database and run a scan with Malwarebytes for Android
You will now be prompted to update the Malwarebytes database and run a full system scan.
Click on “Update database” to update the Malwarebytes for Android definitions to the latest version, then click on “Run full scan” to perform a system scan.
Wait for the Malwarebytes scan to complete.
Malwarebytes will now start scanning your phone for adware and other malicious apps. This process can take a few minutes, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.
Click on “Remove Selected”.
When the scan has been completed, you will be presented with a screen showing the malware infections that Malwarebytes for Android has detected. To remove the malicious apps that Malwarebytes has found, tap on the “Remove Selected” button.
Restart your phone.
Malwarebytes for Android will now remove all the malicious apps that it has found. To complete the malware removal process, Malwarebytes may ask you to restart your device.
When the scan is finished, remove all detected threats. Your Android phone should now be free of malicious apps, adware, and unwanted browser redirects.
If your current antivirus allowed a malicious app on your phone, you may want to consider purchasing the full-featured version of Malwarebytes to protect against these types of threats in the future. If you are still having problems with your phone after completing these instructions, then please follow one of the steps:
Restore your phone to factory settings by going to Settings > General management > Reset > Factory data reset.
After cleaning your device, it’s important to protect it from future infections and annoying pop-ups. We recommend installing an ad blocker such as AdGuard. AdGuard blocks malicious ads, prevents phishing attempts, and stops dangerous redirects, helping you stay safe while browsing online.
Here is a detailed SEO-optimized FAQ covering the “YOUR DEVICE AND EMAIL HAS BEEN COMPROMISED” email scam:
Frequently Asked Questions About the “YOUR DEVICE AND EMAIL HAS BEEN COMPROMISED” Scam
This phishing scam raises many concerns. Here are comprehensive answers to key questions recipients have about the fraudulent device hacking email:
What exactly is the “YOUR DEVICE AND EMAIL HAS BEEN COMPROMISED” scam email?
This is a phishing campaign where scammers send messages pretending to have hacked into your device and accounts. The email threatens to publicly leak private videos and data unless a bitcoin ransom is paid. But it’s completely fabricated with no truth to their hacking claims.
How does the “COMPROMISED DEVICE” bitcoin extortion scam work exactly?
The email claims malware gave total access to your system including files, accounts, and webcam video. It threatens to share supposed explicit videos captured of you unless the bitcoin ransom is paid within 3 days. In reality, no such malicious hacking or recordings exist.
Are the hackers’ claims in the “COMPROMISED DEVICE” email real?
No, the scammers have not actually compromised your device, accessed your accounts and data, recorded inappropriate videos, or obtained any personal information as claimed. It’s all lies designed to trick victims into paying bitcoin.
Should I pay the bitcoin ransom demanded by the “COMPROMISED DEVICE” email?
No, never pay ransoms to unknown scammers, especially through anonymous cryptocurrency like bitcoin. The hacking threats are completely fabricated to manipulate you. Paying them will only enable these phishing scams to persist.
What if I already paid the bitcoin ransom requested by the “COMPROMISED DEVICE” email?
If you did already pay, contact your bank and the bitcoin exchange you used to see if the transaction can be stopped, reversed or refunded. You can also report it to the FBI Internet Crime Complaint Center at www.ic3.gov.
How are scammers getting people’s email addresses?
These phishing scams harvest thousands of emails through buying stolen data online, hacking websites, exploiting vulnerabilities, phishing sites, using email scrapers, and other deceitful tactics. Email lists also get leaked from data breaches.
How can I recognize this “COMPROMISED DEVICE” phishing scam?
Look for poor grammar, anonymous bitcoin payment instructions, threats and short deadlines, claims of illegal recordings/hacking with no evidence, demands to pay for supposed damage repair, and other telltale signs of phishing.
What should I do if I receive the “COMPROMISED DEVICE” extortion email?
Do not pay any ransom. Report the email as phishing to your provider. Scan devices for malware and reset passwords just in case. Monitor financial statements for misuse and watch for other odd activity.
How can I avoid becoming a victim of this scam?
Using strong unique passwords, enabling two-factor authentication, keeping software updated, and being vigilant against phishing can help protect you. Anti-virus software and regular system back-ups are also beneficial precautions.
Who can I contact if I’m targeted by this “COMPROMISED DEVICE” scam?
You can report these phishing scams to the Anti-Phishing Working Group (info@apwg.org), Google Safe Browsing, PhishTank, and the FBI Internet Crime Complaint Center (www.ic3.gov).
The Bottom Line
The “YOUR DEVICE AND EMAIL HAS BEEN COMPROMISED” email scam preys on victims’ fears of embarrassing or explicit videos being leaked. In reality, the scammers never accessed your accounts – they simply hope to intimidate recipients into paying Bitcoin ransoms.
Recognize these messages as fraudulent extortion attempts. Avoid falling for demanding threats, report the phishing scams, and implement stronger security practices. Make others aware of cybercriminal deception tactics to help prevent these scams from claiming more victims.
Thomas is an expert at uncovering scams and providing in-depth reporting on cyber threats and online fraud. As an editor, he is dedicated to keeping readers informed on the latest developments in cybersecurity and tech.
