“We Hacked & Extracted Information From Your Device” Scam Exposed

A new concerning email scam has emerged that claims hackers have extracted compromising information from your device showing evidence of cheating. The alarming message threatens to expose this supposed evidence to your spouse unless you pay a Bitcoin ransom within 48 hours. This is a form of sextortion – cybercriminals attempting to extort money by threatening to reveal embarrassing personal information.

email scam
While this scam email is designed to cause panic, it is important not to let fear cloud your judgment. The claims made in the message are completely fabricated in order to trick victims into paying. By understanding how this particular scam works and who is behind these sextortion schemes, you can protect yourself and your loved ones. Do not let them intimidate you with false threats.

Overview of the “We Hacked & Extracted Information From Your Device” Sextortion Scam

The “We Hacked & Extracted Information From Your Device” email scam is a kind of sextortion attack, which involves threats to expose private materials like photos or videos unless the victim pays a ransom. Email allows scammers to launch broad sextortion phishing campaigns, sending alarming messages to countless potential victims quickly and anonymously.

The email is crafted to seem like an emergency situation, claiming hackers have already extracted incriminating information from your device showing infidelity. It implies they have evidence ready to share with your spouse unless you pay the demanded ransom in Bitcoin within 48 hours.

Threats are made to send the supposed cheating pictures and screenshots to your partner and distribute them online if payment is not received in time. The message stresses that it is untraceable and warns against trying to expose the scheme.

This scam preys on fears of blackmail, relationship turmoil, public humiliation, hacking, and illicit material leaks. By making the situation appear dire, the criminals hope victims will comply out of panic instead of considering the validity of the threats. But recognizing their deceitful tactics is key to overcoming this scam.

Subject: Your Device is Hacked: Evidence (Files) are Available

Hello,

We hacked & extracted information from your device which shows you are cheating on your spouse and ths evidences has been compiled and ready to be shared with your spouse if you do not cooperate.

Just a little favor from you to us can go along way in ensuring things don’t get bitter with your spouse finding out so kindly send an equivalent of $300 (token) worth of bitcoin to this wallet : bc1qlksvtfvl5js2lrzs7ew3z86pqhu0f9f93q7mrn

Trust me, this is very little compared to what will happen if you don’t cooporate with us (I & my team of hackers) and i believe you love your family.

In 48hrs time,if we don’t receive this token of 200$ worth of btc from you, you will receive pictures and screenshots via email and same will be sent to your spouse and online space as well.

Your time starts counting now and note that any attempt to file a complaint will not result to anything as this e-mail cannot be traced and same as my bitcoin id but If, by any chance I find out that you have shared this message with anyone else, I will make things go viral immediately.

Rdgs

How the “We Hacked & Extracted Information From Your Device” Scam Works

The scam email is designed to seem like a dire emergency. It starts by asserting that hackers extracted embarrassing information from your device showing you are cheating on your spouse. The sender claims they have evidence compiled and ready to share with your partner unless you cooperate.

Next, the email presents you with a “little favor” to pay a Bitcoin ransom within 48 hours, claiming this is minimal compared to what would happen if the info is exposed. It emphasizes wanting to avoid bitter confrontation and that it believes you care for your family.

The message threatens that if the ransom is not paid in time, incriminating pictures and screenshots will be emailed to your spouse and distributed online. The sender stresses the message is untraceable and any attempt to expose the scheme will trigger immediate viral distribution.

By implying the hackers already possess damaging material ready to release, it creates a sense of urgency combined with a “small price” to pay to avert relationship and public turmoil. But as with all sextortion scams, these claims are fabricated to scare rather than inform.

Steps to Take if You Receive This Email

If confronted with an email claiming hackers extracted cheating evidence from your devices, remain calm and take these steps:

  • Do not pay any ransom demands, which will likely lead to more requests.
  • Do not respond to the email or engage with the sender in any way.
  • Report the scam email to authorities like the FBI and FTC to aid investigations.
  • Alert your spouse or significant others about the scam if it threatens contacting them.
  • Change passwords on your accounts and scan devices for potential malware.
  • Consider adding extra authentication layers to accounts in case of compromised credentials.
  • Review online presence and tighten up privacy settings if you are concerned.

The most important move is not letting panic guide your actions. Avoid paying ransoms and understand the threats are not legitimate. With vigilance, this scam can be defeated.

Is Your Device Infected? Check for Malware

If your device is running slowly or acting suspicious, it may be infected with malware. Malwarebytes Anti-Malware Free is a great option for scanning your device and detecting potential malware or viruses. The free version can efficiently check for and remove many common infections.  

Malwarebytes can run on Windows, Mac, and Android devices. Depending on which operating system is installed on the device you’re trying to run a Malwarebytes scan, please click on the tab below and follow the displayed steps.

Malwarebytes For WindowsMalwarebytes For MacMalwarebytes For Android

Scan your computer with Malwarebytes for Windows to remove malware

Malwarebytes stands out as one of the leading and widely-used anti-malware solutions for Windows, and for good reason. It effectively eradicates various types of malware that other programs often overlook, all at no cost to you. When it comes to disinfecting an infected device, Malwarebytes has consistently been a free and indispensable tool in the battle against malware. We highly recommend it for maintaining a clean and secure system.

  1. Download Malwarebytes for Windows

    You can download Malwarebytes by clicking the link below.

    MALWAREBYTES FOR WINDOWS DOWNLOAD LINK
    (The above link will open a new page from where you can download Malwarebytes)
  2.  

    Install Malwarebytes

    After the download is complete, locate the MBSetup file, typically found in your Downloads folder. Double-click on the MBSetup file to begin the installation of Malwarebytes on your computer. If a User Account Control pop-up appears, click “Yes” to continue the Malwarebytes installation.

    MBAM1
  3. Follow the On-Screen Prompts to Install Malwarebytes

    When the Malwarebytes installation begins, the setup wizard will guide you through the process.

    • You’ll first be prompted to choose the type of computer you’re installing the program on—select either “Personal Computer” or “Work Computer” as appropriate, then click on Next.

      MBAM3 1
    • Malwarebytes will now begin the installation process on your device.

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    • When the Malwarebytes installation is complete, the program will automatically open to the “Welcome to Malwarebytes” screen.

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    • On the final screen, simply click on the Open Malwarebytes option to start the program.

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  4. Enable “Rootkit scanning”.

    Malwarebytes Anti-Malware will now start, and you will see the main screen as shown below. To maximize Malwarebytes’ ability to detect malware and unwanted programs, we need to enable rootkit scanning. Click on the “Settings” gear icon located on the left of the screen to access the general settings section.

    MBAM8

    In the settings menu, enable the “Scan for rootkits” option by clicking the toggle switch until it turns blue.

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    Now that you have enabled rootkit scanning, click on the “Dashboard” button in the left pane to get back to the main screen.

  5. Perform a Scan with Malwarebytes.

    To start a scan, click the Scan button. Malwarebytes will automatically update its antivirus database and begin scanning your computer for malicious programs.

    MBAM10
  6. Wait for the Malwarebytes scan to complete.

    Malwarebytes will now scan your computer for browser hijackers and other malicious programs. This process can take a few minutes, so we suggest you do something else and periodically check the status of the scan to see when it is finished.

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  7. Quarantine detected malware

    Once the Malwarebytes scan is complete, it will display a list of detected malware, adware, and potentially unwanted programs. To effectively remove these threats, click the “Quarantine” button.

    MBAM12

    Malwarebytes will now delete all of the files and registry keys and add them to the program’s quarantine.

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  8. Restart your computer.

    When removing files, Malwarebytes may require a reboot to fully eliminate some threats. If you see a message indicating that a reboot is needed, please allow it. Once your computer has restarted and you are logged back in, you can continue with the remaining steps.

    MBAM14

Your computer should now be free of trojans, adware, browser hijackers, and other malware.

If your current antivirus allowed this malicious program on your computer, you may want to consider purchasing Malwarebytes Premium to protect against these types of threats in the future.
If you are still having problems with your computer after completing these instructions, then please follow one of the steps:

Scan your computer with Malwarebytes for Mac to remove malware

Malwarebytes for Mac is an on-demand scanner that can destroy many types of malware that other software tends to miss without costing you absolutely anything. When it comes to cleaning up an infected device, Malwarebytes has always been free, and we recommend it as an essential tool in the fight against malware.

  1. Download Malwarebytes for Mac.

    You can download Malwarebytes for Mac by clicking the link below.

    MALWAREBYTES FOR MAC DOWNLOAD LINK
    (The above link will open a new page from where you can download Malwarebytes for Mac)
  2. Double-click on the Malwarebytes setup file.

    When Malwarebytes has finished downloading, double-click on the setup file to install Malwarebytes on your computer. In most cases, downloaded files are saved to the Downloads folder.

    Double-click on setup file to install Malwarebytes

  3. Follow the on-screen prompts to install Malwarebytes.

    When the Malwarebytes installation begins, you will see the Malwarebytes for Mac Installer which will guide you through the installation process. Click “Continue“, then keep following the prompts to continue with the installation process.

    Click Continue to install Malwarebytes for Mac

    Click again on Continue to install Malwarebytes for Mac for Mac

    Click Install to install Malwarebytes on Mac

    When your Malwarebytes installation completes, the program opens to the Welcome to Malwarebytes screen. Click the “Get started” button.

  4. Select “Personal Computer” or “Work Computer”.

    The Malwarebytes Welcome screen will first ask you what type of computer are you installing this program, click either Personal Computer or Work Computer.
    Select Personal Computer or Work Computer mac

  5. Click on “Scan”.

    To scan your computer with Malwarebytes, click on the “Scan” button. Malwarebytes for Mac will automatically update the antivirus database and start scanning your computer for malware.
    Click on Scan button to start a system scan Mac

  6. Wait for the Malwarebytes scan to complete.

    Malwarebytes will scan your computer for adware, browser hijackers, and other malicious programs. This process can take a few minutes, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.
    Wait for Malwarebytes for Mac to scan for malware

  7. Click on “Quarantine”.

    When the scan has been completed, you will be presented with a screen showing the malware infections that Malwarebytes has detected. To remove the malware that Malwarebytes has found, click on the “Quarantine” button.
    Review the malicious programs and click on Quarantine to remove malware

  8. Restart computer.

    Malwarebytes will now remove all the malicious files that it has found. To complete the malware removal process, Malwarebytes may ask you to restart your computer.
    Malwarebytes For Mac requesting to restart computer

Your Mac should now be free of adware, browser hijackers, and other malware.

If your current antivirus allowed a malicious program on your computer, you might want to consider purchasing the full-featured version of Malwarebytes Anti-Malware to protect against these types of threats in the future.
If you are still experiencing problems while trying to remove a malicious program from your computer, please ask for help in our Mac Malware Removal Help & Support forum.

Scan your phone with Malwarebytes for Android to remove malware

Malwarebytes for Android automatically detects and removes dangerous threats like malware and ransomware so you don’t have to worry about your most-used device being compromised. Aggressive detection of adware and potentially unwanted programs keeps your Android phone or tablet running smooth.

  1. Download Malwarebytes for Android.

    You can download Malwarebytes for Android by clicking the link below.

    MALWAREBYTES FOR ANDROID DOWNLOAD LINK
    (The above link will open a new page from where you can download Malwarebytes for Android)
  2. Install Malwarebytes for Android on your phone.

    In the Google Play Store, tap “Install” to install Malwarebytes for Android on your device.

    Tap Install to install Malwarebytes for Android

    When the installation process has finished, tap “Open” to begin using Malwarebytes for Android. You can also open Malwarebytes by tapping on its icon in your phone menu or home screen.
    Malwarebytes for Android - Open App

  3. Follow the on-screen prompts to complete the setup process

    When Malwarebytes will open, you will see the Malwarebytes Setup Wizard which will guide you through a series of permissions and other setup options.
    This is the first of two screens that explain the difference between the Premium and Free versions. Swipe this screen to continue.
    Malwarebytes Setup Screen 1
    Tap on “Got it” to proceed to the next step.
    Malwarebytes Setup Screen 2
    Malwarebytes for Android will now ask for a set of permissions that are required to scan your device and protect it from malware. Tap on “Give permission” to continue.
    Malwarebytes Setup Screen 3
    Tap on “Allow” to permit Malwarebytes to access the files on your phone.
    Malwarebytes Setup Screen 4

  4. Update database and run a scan with Malwarebytes for Android

    You will now be prompted to update the Malwarebytes database and run a full system scan.

    Malwarebytes fix issue

    Click on “Update database” to update the Malwarebytes for Android definitions to the latest version, then click on “Run full scan” to perform a system scan.

    Update database and run Malwarebytes scan on phone

  5. Wait for the Malwarebytes scan to complete.

    Malwarebytes will now start scanning your phone for adware and other malicious apps. This process can take a few minutes, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.
    Malwarebytes scanning Android for Vmalware

  6. Click on “Remove Selected”.

    When the scan has been completed, you will be presented with a screen showing the malware infections that Malwarebytes for Android has detected. To remove the malicious apps that Malwarebytes has found, tap on the “Remove Selected” button.
    Remove malware from your phone

  7. Restart your phone.

    Malwarebytes for Android will now remove all the malicious apps that it has found. To complete the malware removal process, Malwarebytes may ask you to restart your device.


Your phone should now be free of adware, browser hijackers, and other malware.

If your current antivirus allowed a malicious app on your phone, you may want to consider purchasing the full-featured version of Malwarebytes to protect against these types of threats in the future.
If you are still having problems with your phone after completing these instructions, then please follow one of the steps:

What to Do if You Already Paid the Scammers

If you paid the ransom demand, immediately take these steps to limit damages:

  • Contact your bank to halt or reverse the transactions if possible.
  • Change online account passwords and enable two-factor authentication to secure accounts.
  • File reports with the FTC and FBI about the extortion payment and threats.
  • Alert your spouse or significant other that it was a scam in case the criminals make contact.
  • Scan devices for malware and wipe devices clean if necessary.
  • Monitor financial and credit accounts closely for signs of fraud.
  • Consult a lawyer regarding additional actions to take after paying sextortion demands.

Even if you paid, continue to vigilantly monitor accounts and credit while refusing further communication. Don’t let shame or fear allow the situation to spiral. Taking swift action can help contain the problem.

Assessing the Scammer’s Claims

It is important to understand the “evidence” referenced in the sextortion email does not exist. The scammers are lying about hacking your device and possessing incriminating materials in order to extort money. Consider the following:

  • They have no proof of infidelity or compromising information.
  • They have not actually hacked into your devices or accounts.
  • Threats to release materials are empty, meant to intimidate targets.
  • If materials existed, releasing them publicly does not help them extort money.
  • They avoid actions like hacking or blackmail that increase legal risk if caught.
  • Their sole goal is extorting money quickly through empty threats and deception.

Seeing past the sensational claims is key to recognizing this scam for what it is – a bluff meant to prey on fears rather than expose real misconduct. Do not let them intimidate or deceive you.

Who is Behind the Sextortion Scam?

It is difficult to definitively pinpoint the culprits behind “We Hacked & Extracted Information From Your Device” sextortion scams, but possibilities include:

  • Individual scammers skilled at phishing scams seeking quick money.
  • Organized cybercriminal groups who mass-blast sextortion emails then launder the Bitcoins.
  • Botnets hijacked to send phishing emails en masse without raising alarms.
  • Disreputable hacking groups willing to use unethical means to earn income.
  • Foreign state-sponsored groups that engage in cyber activities against other nations.

The ability to hide behind impersonal emails and Bitcoin payments makes identifying the specific criminals difficult. Law enforcement works hard to trace and prosecute sextortion groups, but new scammers constantly emerge. Being able to recognize and avoid their deceptive tactics is the best way to overcome this scam.

Why Do Scammers Use Sextortion Tactics?

There are several factors that make fake sextortion threats an appealing approach for scammers:

  • Strong motivator: Fear of relationship damage or public embarrassment compels people to pay.
  • Increased targets: Potential victims are more likely to have compromising materials and online presence nowadays.
  • Anonymous payments: Cryptocurrency like Bitcoin enables anonymous, hard-to-trace ransom payments.
  • Broad targeting: Emails allow effortlessly targeting millions of recipients across the globe.
  • Low risk: Sextortion only requires simple phishing schemes rather than actual hacking skills.
  • Avoidance of consequences: Scared victims are less likely to expose the scammers or question the validity of claims.

Understanding why scammers find sextortion lucrative can help equip us to recognize and respond appropriately to these social engineering tactics.

How to Report the Sextortion Emails

If you receive a “We Hacked & Extracted Information From Your Device” sextortion email, make sure to report it:

  • Forward the email to the Anti-Phishing Working Group at phish@apwg.org to aid cybercrime prevention efforts.
  • File a complaint with ic3.gov, the FBI’s Internet Crime Complaint Center. Provide details on ransom requests, sender addresses, or Bitcoin wallets.
  • Report it to the FTC using the ReportFraud.ftc.gov website. The more reports received, the more resources they can devote to combatting sextortion scams.
  • Contact the email provider used by the scammers to inform them of the scam account. Supply full email headers and transaction details.
  • Look up cybercrime authorities in your region to report local victims and support investigative efforts.

Reporting scams is crucial to help law enforcement agencies track down syndicates engaging in extortion and phishing schemes. The more action taken to expose sextortion groups, the less victims they can target.

Protecting Yourself from Sextortion Scams

Here are some key tips to safeguard yourself online and avoid becoming a victim of fake sextortion threats:

  • Use strong unique passwords for all accounts and two-factor authentication where available. This prevents scammers accessing your accounts.
  • Be wary of any emails demanding payment and making bold claims. Verify the situation through other channels before taking action.
  • Avoid opening attachments or clicking links within suspicious emails that may contain malware.
  • Use comprehensive security software on all devices to detect viruses, malware, and unauthorized access attempts.
  • Only put legitimate contact info on social media profiles and be cautious sharing personal details publicly online.
  • If you have separated from a partner, inform them about potential sextortion scams using your name or images.
  • Never pay ransoms which further fund criminal operations and could lead to repeat extortion attempts.

Exercising caution online and verifying threats directly with implicated parties rather than scammers can help you avoid being victimized by fake sextortion schemes.

Frequently Asked Questions

Here are some common questions and answers about the “We Hacked & Extracted Information From Your Device” sextortion scam:

Do the scammers really have evidence against me?

No, this is a bluff intended to trick you into paying. Any claims they make are false and meant to scare rather than expose real cheating evidence.

Should I pay them if I’m worried the materials might be real?

No, you should never pay a sextortion ransom even if worried the claims may be true. This will likely just lead to more monetary demands in the future.

Can they actually hack into my phone, computer, or accounts?

While not impossible, it would require significant technical skills and effort on their part. In most cases, the hacking claims are fabricated to frighten recipients.

What should I do if they send compromising materials to my contacts?

Contact the implicated parties, explain it’s a scam, ask them to delete the materials, and cut off further communication with the criminals.

Should I respond and try to negotiate with the scammers?

No, any response will be seen as an indication you are fearful and willing to pay. Completely ignoring the email is the best course of action.

Can law enforcement trace and prosecute sextortion scams?

While challenging, investigators do have success infiltrating and disrupting major sextortion groups, especially with sufficient public reporting of the scams.

With awareness and vigilance, we can take a stand against deceitful sextortion tactics seeking to manipulate targets through fear. Recognizing their threats as empty is key to overcoming this scam.

How to Stay Safe Online

Here are 10 basic security tips to help you avoid malware and protect your device:

  1. Use a good antivirus and keep it up-to-date.

    Shield Guide

    It's essential to use a good quality antivirus and keep it up-to-date to stay ahead of the latest cyber threats. We are huge fans of Malwarebytes Premium and use it on all of our devices, including Windows and Mac computers as well as our mobile devices. Malwarebytes sits beside your traditional antivirus, filling in any gaps in its defenses, and providing extra protection against sneakier security threats.

  2. Keep software and operating systems up-to-date.

    updates-guide

    Keep your operating system and apps up to date. Whenever an update is released for your device, download and install it right away. These updates often include security fixes, vulnerability patches, and other necessary maintenance.

  3. Be careful when installing programs and apps.

    install guide

    Pay close attention to installation screens and license agreements when installing software. Custom or advanced installation options will often disclose any third-party software that is also being installed. Take great care in every stage of the process and make sure you know what it is you're agreeing to before you click "Next."

  4. Install an ad blocker.

    Ad Blocker

    Use a browser-based content blocker, like AdGuard. Content blockers help stop malicious ads, Trojans, phishing, and other undesirable content that an antivirus product alone may not stop.

  5. Be careful what you download.

    Trojan Horse

    A top goal of cybercriminals is to trick you into downloading malware—programs or apps that carry malware or try to steal information. This malware can be disguised as an app: anything from a popular game to something that checks traffic or the weather.

  6. Be alert for people trying to trick you.

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    Whether it's your email, phone, messenger, or other applications, always be alert and on guard for someone trying to trick you into clicking on links or replying to messages. Remember that it's easy to spoof phone numbers, so a familiar name or number doesn't make messages more trustworthy.

  7. Back up your data.

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    Back up your data frequently and check that your backup data can be restored. You can do this manually on an external HDD/USB stick, or automatically using backup software. This is also the best way to counter ransomware. Never connect the backup drive to a computer if you suspect that the computer is infected with malware.

  8. Choose strong passwords.

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    Use strong and unique passwords for each of your accounts. Avoid using personal information or easily guessable words in your passwords. Enable two-factor authentication (2FA) on your accounts whenever possible.

  9. Be careful where you click.

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    Be cautious when clicking on links or downloading attachments from unknown sources. These could potentially contain malware or phishing scams.

  10. Don't use pirated software.

    Shady Guide

    Avoid using Peer-to-Peer (P2P) file-sharing programs, keygens, cracks, and other pirated software that can often compromise your data, privacy, or both.

To avoid potential dangers on the internet, it's important to follow these 10 basic safety rules. By doing so, you can protect yourself from many of the unpleasant surprises that can arise when using the web.