Adware keeps coming back

Status
Not open for further replies.

Tyaras

New Member
Sep 10, 2020
3
Hello, yesterday I installed an auto clicker, after a bit I uninstalled it, but today I noticed there was a pop-up for an update for the auto clicker, yet I uninstalled it the day before, after that I decided to run Malwarebytes, and there it was, like 3 detections, I think all of them were Adware, after quarantining them and restarting my computer, for some reason the pop-up appeared again, and after scanning AGAIN and finding only 1 detection and restarting the computer, it came back AGAIN, after that I tried adwcleaner, that didn't work either, the Adware kept coming back, I also found the location of the files (Screenshot) and it seems the map and the .dat file keeps coming back even after running the 2 programs, furthermore, I installed Zemana AntiMalware, yet on the smart scan, it didn't find the Adware file.

Can anyone help me with this problem? This is what the pop-up looks like : Screenshot
 

nasdaq

Moderator
Verified
Staff member
Nov 5, 2019
474
Hello, Welcome to MalwareTips.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Please download Malwarebytes Anti-Malware from Malwarebytes or
from BleepingComputer


  • Right-click on the MBAM icon and select Run as administrator to run the tool.[/*]
  • Click Yes to accept any security warnings that may appear.[/*]
  • Once the MBAM dashboard opens, on the right detail pane click on the word "Current" under the Scan Status to update the tool database.[/*]
  • On the left menu pane click the Settings tab, and then select the Protection tab on the top.[/*]
  • Under the Scan Options, turn on the button Scan for rootkits and Scan within archives.[/*]
  • Click the Scan tab on the right detail pane, select Threat Scan and click the Start Scan button[/*]
  • Note: The scan may take some time to finish, so please be patient.[/*]
  • If potential threats are detected, ensure to check mark all the listed items, and click the Quarantine Selected button.[/*]
  • While still on the Scan tab, click the View Report button, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.[/*]
  • The log can also be viewed by clicking the log to select it, then clicking the View Report button.[/*]
Please post the log for my review.

Note: If asked to restart the computer, please do so immediately.
===

Please download AdwCleaner by Malwarebytes your Desktop.
  • Close all open programs and internet browsers.[/*]
  • Double click on AdwCleaner.exe to run the tool.[/*]
  • Click the Scan button and wait for the process to complete.[/*]
  • Click the LogFile button and the report will open in Notepad.[/*]
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.[/*]
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.[/*]
  • Double click on AdwCleaner.exe to run the tool.[/*]
  • Click the Scan button and wait for the process to complete.[/*]
  • Check off the element(s) you wish to keep.[/*]
  • Click on the Clean button follow the prompts.[/*]
  • A log file will automatically open after the scan has finished.[/*]
  • Please post the content of that log file with your next answer.[/*]
  • You can find the log file at C:\AdwCleanerCx.txt (x is a number).[/*]
===



Download the Farbar Recovery Scan Tool (FRST).
Choose the 32 or 64 bit version for your system.
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please Attach it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

How to attach a file:
In the Reply section in the bottom of the topic Select Click the Choose a File.
Navigate to the location of the File.
Click the file. It will appear in section.
Click the Saving button.

Please attach the log for my review.

Wait for further instructions
====
 

Tyaras

New Member
Sep 10, 2020
3
Hello, thanks for taking time to help me!
 

Attachments

  • Addition.txt
    118.6 KB · Views: 8
  • AdwCleaner[C02].txt
    1.9 KB · Views: 7
  • FRST.txt
    129.4 KB · Views: 7
  • MBAM.txt
    1.4 KB · Views: 7

nasdaq

Moderator
Verified
Staff member
Nov 5, 2019
474
Hello, Welcome to MalwareTips.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the FRST.txt log you have submitted.

Run FRST and click Fix only once and wait.

The Computer will restart when the fix is completed.

It will create a log (Fixlog.txt) please post it to your reply.
===

Please post the Fixlog.txt and let me know what problem persists.
 

Attachments

  • fixlist.txt
    21.8 KB · Views: 7

Tyaras

New Member
Sep 10, 2020
3
Hello, thank you so much, it looks like the adware was removed, not seeing the folder and the pop-up isn't appearing either.

But I have a question, what was in that fix file and what did the program do to remove the malware? It looks like it deleted temp files and cleared my history, but what else did it do?
 

Attachments

  • Fixlog.txt
    46.3 KB · Views: 7

nasdaq

Moderator
Verified
Staff member
Nov 5, 2019
474
Hi,

Stopping and deleting this.

() [File not signed] D:\Program Files (x86)\Free Auto Clicker\Free Auto Clicker Update.exe
ShortcutTarget: Free Auto Clicker Update.lnk -> D:\Program Files (x86)\Free Auto Clicker\Free Auto Clicker Update.exe () [File not signed]

The rest of the fix was just maintenance.

Stay Safe.
 
Status
Not open for further replies.
Top