Solved Adware keeps reappearing. Cannot remove!

FenixVictoria

New Member
Thread author
Dec 16, 2017
8
I need help in removing this adware. It keeps coming back, should be in the reports you guys asked for in the previous things. Thanks for helping.
 

Attachments

  • FRST.txt
    61.8 KB · Views: 2
  • Addition.txt
    201.4 KB · Views: 2

TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
Hello,


51a46ae42d560-malwarebytes_anti_malware.png
Scan with Malwarebytes' Anti-Malware

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Install the progam.
  • Click the Scan tab, choose Threat Scan is checked and click Start Scan.
  • If threats are detected, click the Quarantine Selected button. You will now be prompted to reboot. Click Yes.
  • Upon completion of the scan (or after the reboot), click the Reports tab.
  • Double-click the Scan Log.
  • At the bottom click Export and choose Text file.
Save the file to your desktop and include its content in your next reply.
 

Attachments

  • fixlist.txt
    8.1 KB · Views: 3

FenixVictoria

New Member
Thread author
Dec 16, 2017
8
Here is the report from the malwarebytes thing you asked me to install.
 

Attachments

  • Malware reportds.txt
    20.9 KB · Views: 2

FenixVictoria

New Member
Thread author
Dec 16, 2017
8
It is still the same. It seems like it's fixed for about a mere 5 minutes. Then all of a sudden when you press anything. It just opens another tab again with adware. It can't go away no matter what I tried.
 

FenixVictoria

New Member
Thread author
Dec 16, 2017
8
I've tried using everything malwarebytes and a whole other bunch of adware fighter before coming here with not a single chance of redemption.
 

TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
FRST.gif
Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.
  • Right-click on
    FRST.gif
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Make sure that Addition.txt option is checked.

    2873ryc.png

  • Press Scan button and wait.
  • The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.
Please attach report into your next reply.
 

TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
FRST.gif
Fix with Farbar Recovery Scan Tool

icon_exclaim.gif
This fix was created for this user for use on that particular machine.
icon_exclaim.gif

icon_exclaim.gif
Running it on another one may cause damage and render the system unstable.
icon_exclaim.gif

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on
    FRST.gif
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.



adwcleaner_new.png
Fix with AdwCleaner

Please download AdwCleaner by Xplode and save the file to your Desktop.
  • Right-click on
    adwcleaner_new.png
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
  • Accept the Terms of use.
  • Wait until the database is updated.
  • Click Scan.
  • When finished, please click Clean.
  • Your PC should reboot now.
  • After reboot, logfile will be opened. Copy its content into your next reply.

Note: Reports will be saved in your system partition, usually at C:\Adwcleaner
 

Attachments

  • fixlist.txt
    6.1 KB · Views: 2

FenixVictoria

New Member
Thread author
Dec 16, 2017
8
Fix log and this is the adware log after I rebooted.

# AdwCleaner 7.0.6.0 - Logfile created on Sun Dec 24 14:40:33 2017
# Updated on 2017/21/12 by Malwarebytes
# Running on Windows 10 Home (X64)
# Mode: clean
# Support: Customer Support & Help Center

***** [ Services ] *****

Deleted: mrupdsrv
Deleted: Updater.Mail.Ru


***** [ Folders ] *****

Deleted: C:\Users\Gerrage\AppData\Local\Поиcк в Интeрнете
Deleted: C:\ProgramData\Mail.Ru
Deleted: C:\ProgramData\Application Data\Mail.Ru
Deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Mail.Ru
Deleted: C:\Program Files (x86)\Mail.Ru
Deleted: C:\Windows\SysWOW64\config\systemprofile\AppData\Local\Mail.Ru
Deleted: C:\Users\All Users\Mail.Ru
Deleted: C:\Users\Gerrage\AppData\Local\Mail.Ru
Deleted: C:\Program Files (x86)\FpGcSjfNZDUn
Deleted: C:\Program Files (x86)\vknAtWNPMhpU2
Deleted: C:\Program Files (x86)\gVEKLTxUjIE
Deleted: C:\Program Files (x86)\OGqwJxyzdjgEZIvrFER


***** [ Files ] *****

Deleted: C:\Users\Gerrage\Favorites\Mail.Ru.url
Deleted: C:\Users\Gerrage\Favorites\Mail.Ru Агент - используй для общения!.url
Deleted: C:\Users\Gerrage\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Mail.Ru.lnk


***** [ DLL ] *****

No malicious DLLs cleaned.

***** [ WMI ] *****

No malicious WMI cleaned.

***** [ Shortcuts ] *****

No malicious shortcuts cleaned.

***** [ Tasks ] *****

Deleted: boQbXxbEJPaDgWztw
Deleted: jVVcebPoCjhHKmi
Deleted: jVVcebPoCjhHKmi2
Deleted: BmHhCekqquvtRi
Deleted: boQbXxbEJPaDgWztw2


***** [ Registry ] *****

Deleted: [Key] - HKU\S-1-5-21-2552103195-1593805477-2402279128-1001\Software\Microsoft\Gosearch
Deleted: [Key] - HKCU\Software\Microsoft\Gosearch
Deleted: [Key] - HKU\S-1-5-21-2552103195-1593805477-2402279128-1001\Software\Microsoft\Windows\CurrentVersion\Uninstall\MailRuUpdater
Deleted: [Key] - HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\MailRuUpdater
Deleted: [Key] - HKLM\SOFTWARE\Classes\CLSID\{8E8F97CD-60B5-456F-A201-73065652D099}
Deleted: [Key] - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{8E8F97CD-60B5-456F-A201-73065652D099}
Deleted: [Key] - HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68AE298D-7E8A-4F53-BE55-15D2B065F6C0}
Deleted: [Value] - HKU\S-1-5-21-2552103195-1593805477-2402279128-1001\Software\Microsoft\Windows\CurrentVersion\Run|MailRuUpdater
Deleted: [Value] - HKCU\Software\Microsoft\Windows\CurrentVersion\Run|MailRuUpdater
Deleted: [Key] - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\E3605470-291B-44EB-8648-745EE356599A
Deleted: [Key] - HKLM\SOFTWARE\Mail.Ru
Deleted: [Key] - HKU\.DEFAULT\Software\Mail.Ru
Deleted: [Key] - HKU\S-1-5-21-2552103195-1593805477-2402279128-1001\Software\Mail.Ru
Deleted: [Key] - HKU\S-1-5-21-2552103195-1593805477-2402279128-1001\Software\AppDataLow\Software\Mail.Ru
Deleted: [Key] - HKU\S-1-5-18\Software\Mail.Ru
Deleted: [Key] - HKCU\Software\Mail.Ru
Deleted: [Key] - HKCU\Software\AppDataLow\Software\Mail.Ru
Deleted: [Key] - HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{C0D38E5A-7CF8-4105-8FE8-31B81443A114}


***** [ Firefox (and derivatives) ] *****

Plugin deleted: Домашняя страница Mail.Ru -
Plugin deleted: Поиск Mail.Ru -
Plugin deleted: __MSG_extName__ -


***** [ Chromium (and derivatives) ] *****

No malicious Chromium entries deleted.

*************************

::Tracing keys deleted
::Winsock settings cleared
::Additional Actions: 0



*************************

C:/AdwCleaner/AdwCleaner[C0].txt - [12941 B] - [2017/5/6 11:50:56]
C:/AdwCleaner/AdwCleaner[C1].txt - [4623 B] - [2017/9/18 10:5:6]
C:/AdwCleaner/AdwCleaner[C2].txt - [1588 B] - [2017/11/22 19:54:56]
C:/AdwCleaner/AdwCleaner[S0].txt - [11969 B] - [2017/5/6 11:49:28]
C:/AdwCleaner/AdwCleaner[S1].txt - [4970 B] - [2017/9/18 10:4:4]
C:/AdwCleaner/AdwCleaner[S2].txt - [1471 B] - [2017/11/22 19:54:36]
C:/AdwCleaner/AdwCleaner[S3].txt - [4461 B] - [2017/12/24 14:39:44]


########## EOF - C:\AdwCleaner\AdwCleaner[C3].txt ##########
 

Attachments

  • Fixlog.txt
    14.5 KB · Views: 4

TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
FRST.gif
Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.
  • Right-click on
    FRST.gif
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Make sure that Addition.txt option is checked.

    2873ryc.png

  • Press Scan button and wait.
  • The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.
Please attach report into your next reply.
 

FenixVictoria

New Member
Thread author
Dec 16, 2017
8
It seems to be solved. But I'm worried it'll come back. Anyways if it does I'll come back here. Thank you so much for the help.
 

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