Advice Request Avast pop up : URL/ MAL

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Ollie

Level 1
Thread author
Aug 15, 2017
4
3
22
Amsterdam
I get this message on one website (at the moment) and its my own website. I tried to remove the malware but no results. Would be nice to get some help:)
TY!
 
Could be a false positive. Is it your own website that is detected or an external site? It could be the case that a certain malicious ad is causing the problems, so if that is the case, contact your ad provider. Are you sure your website isn't hacked? Are there suspicious modifications in the html or equivalent code?
 
Its my own website. Its a new webshop and not open for public yet. It s hosted by TMD Hosting. With my phone I can see the website and login ( WordPress). On my pc I have this urlmal problem. I do not know how to see any suspicious modifications. But as I can see the website fine on my phone I assume its my pc that is the problem? Just tell me if I am wrong:)
Avast gives the options to tell it its a false positif but then it doesnt respond. The problem remains..
 
As your site is not open to the public yet, it might be the case that it's a false positive, or something avast is detecting because of your hoster. You can always try to contact avast: Report a URL and ask them if they can get back to you to solve the problem.
 
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https://www.avast.com/report-a-url.php
 
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Okay I did this reporting thing. I hope this helps. I ve never had this and its very annoying. Can the thread stay open till I know more?
TY!
 
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Well I just got a mail from Avast. The virus specialists told Avast Premier to be quiet:) And it is! So its all working at the moment.
Thank you for the help and the link to report the url!!
:)
 
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