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Akash209

New Member
I just got a 1 year Birdefender Internet Security key from MalwareTip. After Format my Pc, When i Install BIS 2013, and enter my key "XXXXXXX", it says this key was registered, you wont allow to use this key,
What to do..???
 

Spawn

Administrator
Verified
Staff member
RE: Bitdefender KEY Problem!!!

You registered/activated the License before a PC Format, so I'm assuming Bitdefender doesn't allow that License to be re-used, even if you own it.

You may need to contact Bitdefender Support, unless anyone else knows how to solve this.
 

Exterminator

Community Manager
Verified
Staff member
RE: Bitdefender KEY Problem!!!

Was that the key you gave up for a redraw http://malwaretips.com/Thread-Bitdefender-Internet-Security-2013-20-Licenses-for-MT-Members?pid=110267#pid110267 ?

Did you register the key? If so you should be able to go to account and release the key for reuse.
 

Akash209

New Member
RE: Bitdefender KEY Problem!!!

no bro, not this one! i get the key from: http://malwaretips.com/Thread-Expired-Bitdefender-IS-2013-Giveaway?page=9 :link:
 

Akash209

New Member
RE: Bitdefender KEY Problem!!!

Earth said:
You registered/activated the License before a PC Format, so I'm assuming Bitdefender doesn't allow that License to be re-used, even if you own it.

You may need to contact Bitdefender Support, unless anyone else knows how to solve this.
how ? can i support through forum?
 

Akash209

New Member
WHAT TO DO, IF YOUR KEY IS NOT WORKING:

Please use this uninstall tool to remove Bitdefender 2013:

http://www.bitdefender.com/files/KnowledgeBase/file/BD2013_Uninstall_Tool.exe

After you remove 2013 please restart the system, and then use this tool
to clear the registries:

http://www.bitdefender.com/files/KnowledgeBase/file/desid.exe

Then use this link to download Bitdefender Internet Security 2013:

32 bit operating systems:
http://download.bitdefender.com/windows/desktop/i_security/2013/en-us/bitdefender_is_2013_32b.exe


64 bit operating systems:
http://download.bitdefender.com/windows/desktop/i_security/2013/en-us/bitdefender_is_2013_64b.exe


In order to verify if you are running a 32 or 64 bit system press start ->
right click on Computer -> select properties -> and under the system panel you
will see system type.

The license key you need to use in order to register the product is: xxxxxxx

Please inform us whether the issue has been fixed or not, please remember we
are here 24/7.

Best regards,
Adrian Arsene
Bitdefender Technical Support Engineer
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of every customer.

To find out more visit http://www.bitdefender.com/premium-services/
Or chat with us at www.bitdefender.com/PremiumServices-Chat
 

Spirit

New Member
The word Bitdefender means problem

No wonder if in future we found alternative word of problem is bidefender in dictionary.:D

So Is your problem solved?
If not PM me ( I will try if I can help you)
 

Akash209

New Member
@ Member & @ Earth : yes, my problem is solved..!!

Bitdefender when register keys, they just copy your computer name and all the statics of your PC...
So, any one need to register the key that you have is not done,...

If the key is yours and you install in the same pc or other pc you have to wirte pc name , log in in you bitdefender account and add your key...
 
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