Advice Request Blue screen on Windows 10 from HitmanPro Alert (latest version)

[vindiesel]

Hello my question is to see if someone happens to be the same as ami and if anyone knows why, I always have problems when I install Hitman pro.

ESET antivirus
zemana anti-malware
Zemana antilogeer
This I have installed
Can it be due to some incompatibility?

 

[Lzx32]

Can it be due to some incompatibility?

who knows...

Send dump to erik for analysis (via wetransfer, erik AT surfright )

@Erik Loman

 

[Zero Knowledge]

There was a known usb issue with HMP.Alert that was causing BSOD's. What version of HMP.Alert are you running?

Did you use a usb device before you got the blue screen of death?

 

[Duotone]

Chances are its incompatibility with Zemana anti-logger... although I did encounter a similar situation from a previous build it didn't happen again after build 574 but that's on Windows 7

 

[_CyberGhosT_]

Yeah, you may want to rethink using so many.
HMP & Eset or Eset and ZAM
those are the combos I would choose from, they will preform nicely

 

[Hypoxia505]

I'm running Win10 Pro on a 64-bit system with HitmanPro 3 and Webroot. When I disable Webroot and try to do an 'uninstall' of HitmanPro, my system blue screen crashes, along with a note telling me to look at www.windows.com/stopcode

Any suggestions re: how to successfully uninstall HitmanPro from my system would be greatly appreciated.

 

[XhenEd]

I'm running Win10 Pro on a 64-bit system with HitmanPro 3 and Webroot. When I disable Webroot and try to do an 'uninstall' of HitmanPro, my system blue screen crashes, along with a note telling me to look at www.windows.com/stopcode

Any suggestions re: how to successfully uninstall HitmanPro from my system would be greatly appreciated.

Try uninstalling HitmanPro.Alert on Safe Mode.

 

[509322]

Hello my question is to see if someone happens to be the same as ami and if anyone knows why, I always have problems when I install Hitman pro.

ESET antivirus
zemana anti-malware
Zemana antilogeer
This I have installed
Can it be due to some incompatibility?

1. Do not run CCleaner or any clean up utility otherwise it might delete the .dmp file created during the BSOD
2. Submit the .dmp file to Erik Loman as others have advised
3. Once Erik looks at the .dmp file he will provide infos
4. Until you get an answer from Erik everything else is speculation

 

[dinosaur07]

I also encountered some incompatibility between HMA and ZAL, and i uninstalled both. The keystroke encryption was the issue.