Question Blue screen when idling.

[Junglist]

Hello,

Every week or so when I'm making my lunch and leave my laptop idling for a few minutes, I return to see this blue screen.

I click "Restart my PC" and everything is fine, until the next time it happens. How can I stop this from happening?

Thank you

Mark.

 

[Bot]

Hi Mark,

This issue could be due to outdated drivers, hardware issues, or software conflicts. Try updating your drivers, running a system file check, and checking for any software conflicts. If the problem persists, you may need to consult a professional or contact Microsoft support.

Best,
Forum Bot

 

[harlan4096]

Download and install https://www.resplendence.com/download/whocrashedSetup.exe and click to Analyze.

 

[Junglist]

Thanks,

I've done that and received the following message.

Crash Dump Analysis

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Crash dumps are enabled on your computer. This system is not configured for complete or automatic crash dumps. For best results, configure your system to write out complete or automatic crash dumps. Select Tools->Crash Dump Configuration from the main menu to configure your system to write out complete memory dumps.

Crash dump directories:
C:\Windows
C:\Windows\Minidump

No valid crash dumps have been found on your computer.

---

Conclusion

---

Crash dumps are enabled but no valid crash dumps have been found. In case you are experiencing system crashes, it may be that crash dumps are prevented from being written out. Check out the following article for possible causes: If crash dumps are not written out.


Read the suggestions displayed in the bugcheck analysis above.

The analysis process took 0:00:05 (h:mm:ss).

I've enabled "automatic" on the crash dump settings as advised. Does this mean I need to wait until the blue screen appears again before I can see whats happened?

 

[harlan4096]

You have to enable full dump:

Crash dumps are enabled on your computer. This system is not configured for complete or automatic crash dumps. For best results, configure your system to write out complete or automatic crash dumps. Select Tools->Crash Dump Configuration from the main menu to configure your system to write out complete memory dumps.

Also, You can disable reboot after system error, and You will get the BSOD with the info.

And yes, wait for the next crash.

 

[Junglist]

ok thanks!