Cannot remove "Ads by this site" - please help!

[Heba]

ESET online scanner report:

 

[kuttus]

No issues.
Time for a Coffee...

 

[kuttus]

How's Everything working on the computer now?

 

[Heba]

Lol thank goodness! I am running the Kaspersky virus removal tool now. Should I continue with it? Everything is working fine. Thank you so much!

 

[kuttus]

Sure Proceed with it....

 

[Heba]

There were no detected threats with Kaspersky and I couldn't get the Detected threats report. The Automatic Scan report is too large to upload.

 

[kuttus]

Now that your PC is clean, I recommend you to create a new System Restore point then purge the old ones after.

For XP
How to create a Restore Point in XP
Delete all restore points except the most recent one

For Vista
Create a restore point
Delete all but the most recent restore point

For Windows 7
Create a restore point
Delete all but the most recent restore point - Click the Delete all but the most recent restore point link

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Keep your system updated

• Keeping your programs (especially Adobe and Java products) updated is essential. Update Checker will notify you if any of your programs require an update.
• Microsoft releases patches for Windows and Office products regularly to patch up Windows and Office product bugs and vulnerabilities.
• Please ensure you update your system regularly and have automatic updates on. You can learn how to turn Automatic Updates on here

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I also recommend you to switch your antivirus program to a better one. Here are some suggestions:

• avast! 7 Home Edition - Don't use it with Online Armor
• Avira AntiVir Personal
• Microsoft Security Essentials

In addition to your antivirus, you need additional protection such as a firewall and behavioural blocker.

• Online Armor
• Comodo Firewall - If you are an advance user

Here are only a few suggestions that will improve your system security. Should you wish to allow us to make full recommendations and set your PC up with maximum security, please start a thread here. Our community of PC enthusiasts and experts will give you feedback and help you secure your system from future malware infections.

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Internet Explorer may be the most popular browser but it's definitely not the most secure browser. Consider using other browsers with addition add-ons to safeguard your system while browsing the internet.

Firefox is a more secure, faster browser than Internet Explorer. Firefox contains less vulnerabilities, reducing the risk of drive-by downloads. In addition, you can add the following add-ons to increase security.

• KeyScramber - Encrypts your keystrokes to protect you against keyloggers that steals personal & banking information
• AdBlock - Disable/blocks advertisements on websites so you won't accidentally click on a malicious ad.
• NoScript - Disables Flash & Java contents to avoid exploits or drive-by attacks
• Web of Trust - Shows the website rating by other users and blocks dangerous and poor-rated sites

Google Chrome is another good browser that is faster and more secure than Internet Explorer by having a sandbox feature. Additionally, you can add the following add-on to Chrome to heighten security.

• AdBlock

Lastly, it is important to perform system maintenance on a regular basis. Here are a few tools and on-demand scanners that you should keep & use every 1-2 weeks to keep your system healthy.

• CCleaner
• Malwarebytes Anti-Malware
• Temp File Cleaner by OldTimer

Other than that, stay safe out there! If you have any other questions or concerns, feel free to ask


What's next?

1. Bulild up your malware defenses by starting a new thread in Security Configuration Wizard forum.
2. Learn how to avoid malware by reading this article How to easily avoid malware
3. Be an active member in the MalwareTips community!
   

My virus removal help is always free. Should you wish to show your appreciation via a donation, it will be much appreciated.​

 

[Heba]

Thank you so much kuttus, you've been a huge help! This is a great site and you guys are doing a fantastic job
Thanks again.

 

[kuttus]

This thread is now closed.
Reason: Issue Resolved​

The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair.

DO NOT use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist.

All members requesting Malware Removal Assistance are required to follow all procedures in the thread

My virus removal help is always free. Should you wish to show your appreciation via a donation, it will be much appreciated.​