Cons of various AVs

[Amelith Nargothrond]

Basically a few years ago when I was computer dumb I got hit with a computer locker on 8.1 windows

Upon contacting Norton I still had 10 days left on my yearly PAID subscription

They kept telling me to boot into safe mode using Windows 7 instructions. That don't fly on 8.1

After that didn't work and I still couldn't boot into my computer, they start trying to get me to go ahead and renew my subscription.

This clown starts telling me if renew my subscription that is still ACTIVE!!! then they can fix the problem.

So now I'm mad and I explain to them they let my computer get infected and they are refusing to fix it unless I renew and that I'm certainly not going to give them more money.

Fast forward 24hrs: I've already disposed of and destroyed the infected machine [again didn't know anything about computers, and didn't want to pay to take it somewhere] and went to Walmart and purchased a new computer. I thought if Norton can't fix it, I will never be able to.

As soon as I get home from Walmart with new $230 dollar laptop, Norton calls me and says they will now fix the problem.

I just told the them TOO LATE!!!! and hung up on him.

You replaced the entire hardware because of software issues? Wow
And.. shame on Norton for hiring incompetents and/or having these kind of support policies in place.

 

[Handsome Recluse]

You replaced the entire hardware because of software issues? Wow
And.. shame on Norton for hiring incompetents and/or having these kind of support policies in place.

Yeah. Sad that it has gotten to waste.

 

[Windows Defender Shill]

You replaced the entire hardware because of software issues? Wow
And.. shame on Norton for hiring incompetents and/or having these kind of support policies in place.

Yeah!

I know that was big time stupidity on my part

But all Norton had to do was explain to me how to boot into safe mode using 8.1

They couldn't because they clearly didn't know either

This lead me to believe my machine was TOAST

And I live in a rural area where PC repair shops are not common.

 

[RoboMan]

Basically a few years ago when I was computer dumb I got hit with a computer locker on 8.1 windows

Upon contacting Norton I still had 10 days left on my yearly PAID subscription

They kept telling me to boot into safe mode using Windows 7 instructions. That don't fly on 8.1

After that didn't work and I still couldn't boot into my computer, they start trying to get me to go ahead and renew my subscription.

This clown starts telling me if renew my subscription that is still ACTIVE!!! then they can fix the problem.

So now I'm mad and I explain to them they let my computer get infected and they are refusing to fix it unless I renew and that I'm certainly not going to give them more money.

Fast forward 24hrs: I've already disposed of and destroyed the infected machine [again didn't know anything about computers, and didn't want to pay to take it somewhere] and went to Walmart and purchased a new computer. I thought if Norton can't fix it, I will never be able to.

As soon as I get home from Walmart with new $230 dollar laptop, Norton calls me and says they will now fix the problem.

I just told the them TOO LATE!!!! and hung up on him.

LOL, solving problem on your own like a boss

 

[Arrabida Rock]

Any ZoneAlarm idea?

 

[Azure]

Emsisoft - Doesn't play well with Chrome's Appcontainer flag (Probably not a big deal for the majority)

 

[jamescv7]

Twister AV - A promising AV with decent protection and behavior analysis however the development is already stopped.
Zillya AV - Ineffective AV considering the fact where signatures from Bitdefender AFAIK is outdated.
Total Defense - Poor antivirus performance, heavy on the resource usage and the UI is little confusing.

 

[roger_m]

Twister AV - A promising AV with decent protection and behavior analysis however the development is already stopped.
Zillya AV - Ineffective AV considering the fact where signatures from Bitdefender AFAIK is outdated.
Total Defense - Poor antivirus performance, heavy on the resource usage and the UI is little confusing.

Twister still gets definition updates but has excessive false positives.
Zillya actually use their own signatures but it also has excessive false positives.
I agree with you about Total Defense being very heavy. When I last tested it a few months ago, its CPU use sometimes exceeded 90%.