AV-Comparatives Consumer Real-World Protection Test February-May 2021

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JB007

Level 24
Verified
May 19, 2016
1,325

JB007,​

is mrg-effitas still getting blocked by Bitdefender? Last night I submitted the false positive report to them but surprisingly they said they were not able to reproduce it on their end and asked for a screenshot of the detection. I did that and since then I've received no further reply from them. It's weird. But can you check again?
I have to add that this was their Enterprise submission portal so they tested it on their Enterprise (Gravity Zone) product. So the problem probably for some reason happens on the home users version only.
Edit: I understand what they meant by "The URL is not blocked".
It means the site specifically is not blocked by their database. So probably Bitdefender is falsely detecting some sort of malicious javascript or something similar like that on the website and blocking it entirely.
View attachment 259531
The mrg effitas site is still blocked by my BD:(
1.PNG
 

Game Of Thrones

Level 5
Verified
Jun 5, 2014
219
I just submitted this false positive to Bitdefender support: Sample Upload - Bitdefender Consumer Support Center
don't like to hijack this thread but fun part is still it gets blocked!!! after nearly a week. really low response time from Bitdefender. but there is another aspect maybe they are right and there is a problem in MRG site. I use Bitdefender on my own laptop and cellphone (we have 12 system in our home different security products some with Kaspersky which doesn't block) and it still blocks this site. since the detection is based on heuristics the possibility of it false positive is much higher.

edit: I think mrg is a well known test site , being blocked by Bitdefender after all this time seems some thing maybe are not right in mrg site too.they should have see this by now.
 
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