Cryptic Trojan Horse
- Thread starter paultess
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Windows Malware Removal Help & Support
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STEP 1: Run the below OTL fix
<ol><li>Start <>OTL.exe</></li>
<li>Copy/paste the following text written <>inside of the code box</> into the <>Custom Scans/Fixes</> box located at the bottom of OTL
<>NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system</></li>
<li>Then click the <>Run Fix</> button at the top</li>
<li>Let the program run unhindered, reboot when it is done</li>
<li>Attach the new log produced by OTL (C:\_OTL)</li>
</ol>
<hr />
<ol><li>Start <>OTL.exe</></li>
<li>Copy/paste the following text written <>inside of the code box</> into the <>Custom Scans/Fixes</> box located at the bottom of OTL
Code:
:OTL
O2 - BHO: (Coupon Companion Plugin) - {11111111-1111-1111-1111-110211181104} - C:\Program Files\Coupon Companion Plugin\Coupon Companion Plugin.dll (215 Apps)
O2 - BHO: (Wajam) - {A7A6995D-6EE1-4FD1-A258-49395D5BF99C} - C:\Program Files\Wajam\IE\priam_bho.dll (Wajam)
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {043C5167-00BB-4324-AF7E-62013FAEDACF} - No CLSID value found.
O4 - HKCU..\Run: [Rauwuw] C:\Users\paultess\AppData\Roaming\Diosco\fadys.exe File not found
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 64.59.160.15 64.59.161.69
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{015D3056-BB6D-4FC6-9058-C7E20B7EE520}: DhcpNameServer = 64.59.160.15 64.59.161.69
O20 - AppInit_DLLs: (c:\progra~2\browse~1\23796~1.11\{16cdf~1\browse~1.dll) - File not found
O20 - HKLM Winlogon: GinaDLL - (GTGina.dll) - File not found
O33 - MountPoints2\{067c9bc7-9e8f-11dd-b54f-001e8c2b5882}\Shell - "" = AutoRun
O33 - MountPoints2\{067c9bc7-9e8f-11dd-b54f-001e8c2b5882}\Shell\AutoRun\command - "" = K:\LaunchU3.exe
O33 - MountPoints2\{0d33e861-cdbd-11dd-bd73-001e8c2b5882}\Shell - "" = AutoRun
O33 - MountPoints2\{0d33e861-cdbd-11dd-bd73-001e8c2b5882}\Shell\AutoRun\command - "" = K:\LaunchU3.exe -a
O33 - MountPoints2\{43e4a824-2eff-11df-8d22-001e8c2b5882}\Shell\AutoRun\command - "" = J:\Setup.exe
O33 - MountPoints2\{5ffa9447-3d7d-11e2-8c70-806e6f6e6963}\Shell - "" = AutoRun
O33 - MountPoints2\{5ffa9447-3d7d-11e2-8c70-806e6f6e6963}\Shell\AutoRun\command - "" = G:\FIBPGuard.exe
O33 - MountPoints2\K\Shell - "" = AutoRun
O33 - MountPoints2\K\Shell\AutoRun\command - "" = K:\LaunchU3.exe
@Alternate Data Stream - 126 bytes -> C:\ProgramData\TEMP:DFC5A2B2
@Alternate Data Stream - 123 bytes -> C:\ProgramData\TEMP:07BF512B
@Alternate Data Stream - 115 bytes -> C:\ProgramData\TEMP:A8ADE5D8
@Alternate Data Stream - 114 bytes -> C:\ProgramData\TEMP:D1B5B4F1
:Files
C:\Program Files\Wajam
C:\Program Files\Coupon Companion Plugin
C:\ProgramData\7wfw567k2pwbudfm54k2hp3
C:\ProgramData\1746460484
C:\Windows\sthost32.ini
C:\Windows\$NtUninstallKB32046$\systemprofile\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\6DBU472K\t.cxt.ms\lso.swf\u.sol
C:\Windows\$NtUninstallKB32046$\systemprofile\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\6DBU472K\www8.agame.com\mirror\flash\n
C:\Windows\$NtUninstallKB32046$
ipconfig /flushdns /c
:Commands
[EMPTYTEMP]
[RESETHOSTS]<li>Then click the <>Run Fix</> button at the top</li>
<li>Let the program run unhindered, reboot when it is done</li>
<li>Attach the new log produced by OTL (C:\_OTL)</li>
</ol>
<hr />
Last edited by a moderator:
Hi Welcome back,
Please do one thing... First please go to the C:\WINDOWS\system32 folder and check what is the size for rundll32.exe ,if possible check it's company name also.......
OR
Please run the OTL Scan and in the Custom scan field put
/md5start
rundll32.exe
/md5stop
Send me the log files.....
Please do one thing... First please go to the C:\WINDOWS\system32 folder and check what is the size for rundll32.exe ,if possible check it's company name also.......
OR
Please run the OTL Scan and in the Custom scan field put
/md5start
rundll32.exe
/md5stop
Send me the log files.....
Okay. It seems it fixed the issue with rundll32.exe. Now we can fix the other issues as well... No need to worry. 
For the Time being please run the following scans once again. I will check the OTL log and Update you.........
You should be able to run both scans while in Normal mode...
STEP 1: Run a scan with Malwarebytes Anti-Malware in Chamelon mode
<ol>
<li>Download <>Malwarebytes Chameleon from <a title="External link" href="http://downloads.malwarebytes.org/file/chameleon" rel="nofollow external">here</a> </>and extract it to a folder in a convenient location</li>
<li>Make certain that your PC is connected to the internet and then open the folder where you extracted Chameleon to and double-click on the Chameleon help file and then follow the onscreen instructions to use it.</li>
<li>If the Chameleon help file itself will not open, then double-click each file one by one until you find one that works, which will be indicated by a black DOS/command prompt window <em><>Note:</> Do not attempt to open <>mbam-killer</> as that is not a Chameleon executable and serves a different purpose)</em></li>
<li>Follow the onscreen instructions to press a key to continue and Chameleon will proceed to download and install Malwarebytes Anti-Malware for yo</li>
<li>Once it has done this, it will attempt to update Malwarebytes Anti-Malware, click <>OK</> when it says that the database was updated successful</li>
<li>Next, Malwarebytes Anti-Malware will automatically open and perform a Quick scan</li>
<li>Upon completion of the scan, if anything has been detected, click on <>Show Result</></li>
<li>Have Malwarebytes Anti-Malware remove any threats that are detected and click <>Yes</> if prompted to reboot your computer to allow the removal process to complete</li>
<li>After your computer restarts, open <>Malwarebytes Anti-Malware</> and perform a Full System scan to verify that there are no remaining threats</li>
Please add both logs in your next reply.
</ol>
<hr />
STEP 2: Run a HitmanPro scan
<ol>
<li><>Download the latest official version of HitmanPro</>.
<a href="http://www.surfright.nl/en/hitmanpro/" rel="nofollow" target="_blank"> <>HITMANPRO DOWNLOAD LINK</></a> <em>(This link will open a download page in a new window from where you can download HitmanPro)</em></li>
<li>Start HitmanPro by <>double clicking on the previously downloaded file.</> and then following the prompts.
<img src="http://malwaretips.com/images/removalguide/hpro4.png" alt="[Image: hitmanproscan4.png]" border="0" /></li>
<li>Once the scan is complete, a screen displaying all the malicious files that the program found will be shown as seen in the image below.After reviewing each malicious object click <>Next</> .
<img src="http://malwaretips.com/blogs/wp-content/uploads/2012/02/rsz_hpro5.png" alt="[Image: hitmanproscan5.png]" border="0" /></li>
<li>Click <>Activate free license</> to start the free 30 days trial and remove the malicious files.
<img src="http://malwaretips.com/images/removalguide/hpro6.png" alt="[Image: hitmanproscan6.png]" border="0" /></li>
<li>HitmanPro will now start removing the infected objects, and in some instances, may suggest a reboot in order to completely remove the malware from your system. In this scenario, always confirm the reboot action to be on the safe side.
</ol>
Add to your next reply, any log that HitmanPro might generate.
<hr />
STEP 3: Run a scan with ESET Online Scanner
<ol>
<li>Download ESET Online Scanner utility from the below link
<><a title="External link" href="http://download.eset.com/special/eos/esetsmartinstaller_enu.exe" rel="nofollow">ESET ONLINE SCANNER DOWNLOAD LINK</a></> <em>(This link will automatically download ESET Online Scanner on your computer.)</em></li>
<li>Double click on the Eset installer program (esetsmartinstaller_enu.exe).</li>
<li>Check <>Yes, I accept the Terms of Use</></li>
<li>Click the <>Start</> button.</li>
<li>Check <>Scan archives</></li>
<li>Push the <>Start</> button.</li>
<li>ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.</li>
<li>When the scan completes, push <>List of found threats</></li>
<li>Push <>Export to Text file </> and save the file to your desktop using a unique name, such as <>ESET Scan</>. Include the contents of this report in your next reply.Note - when ESET doesn't find any threats, no report will be created.</li>
<li>Push the <>back</> button.</li>
<li>Push <>Finish</></li>
</ol>
<hr />
For the Time being please run the following scans once again. I will check the OTL log and Update you.........
You should be able to run both scans while in Normal mode...
STEP 1: Run a scan with Malwarebytes Anti-Malware in Chamelon mode
<ol>
<li>Download <>Malwarebytes Chameleon from <a title="External link" href="http://downloads.malwarebytes.org/file/chameleon" rel="nofollow external">here</a> </>and extract it to a folder in a convenient location</li>
<li>Make certain that your PC is connected to the internet and then open the folder where you extracted Chameleon to and double-click on the Chameleon help file and then follow the onscreen instructions to use it.</li>
<li>If the Chameleon help file itself will not open, then double-click each file one by one until you find one that works, which will be indicated by a black DOS/command prompt window <em><>Note:</> Do not attempt to open <>mbam-killer</> as that is not a Chameleon executable and serves a different purpose)</em></li>
<li>Follow the onscreen instructions to press a key to continue and Chameleon will proceed to download and install Malwarebytes Anti-Malware for yo</li>
<li>Once it has done this, it will attempt to update Malwarebytes Anti-Malware, click <>OK</> when it says that the database was updated successful</li>
<li>Next, Malwarebytes Anti-Malware will automatically open and perform a Quick scan</li>
<li>Upon completion of the scan, if anything has been detected, click on <>Show Result</></li>
<li>Have Malwarebytes Anti-Malware remove any threats that are detected and click <>Yes</> if prompted to reboot your computer to allow the removal process to complete</li>
<li>After your computer restarts, open <>Malwarebytes Anti-Malware</> and perform a Full System scan to verify that there are no remaining threats</li>
Please add both logs in your next reply.
</ol>
<hr />
STEP 2: Run a HitmanPro scan
<ol>
<li><>Download the latest official version of HitmanPro</>.
<a href="http://www.surfright.nl/en/hitmanpro/" rel="nofollow" target="_blank"> <>HITMANPRO DOWNLOAD LINK</></a> <em>(This link will open a download page in a new window from where you can download HitmanPro)</em></li>
<li>Start HitmanPro by <>double clicking on the previously downloaded file.</> and then following the prompts.
<img src="http://malwaretips.com/images/removalguide/hpro4.png" alt="[Image: hitmanproscan4.png]" border="0" /></li>
<li>Once the scan is complete, a screen displaying all the malicious files that the program found will be shown as seen in the image below.After reviewing each malicious object click <>Next</> .
<img src="http://malwaretips.com/blogs/wp-content/uploads/2012/02/rsz_hpro5.png" alt="[Image: hitmanproscan5.png]" border="0" /></li>
<li>Click <>Activate free license</> to start the free 30 days trial and remove the malicious files.
<img src="http://malwaretips.com/images/removalguide/hpro6.png" alt="[Image: hitmanproscan6.png]" border="0" /></li>
<li>HitmanPro will now start removing the infected objects, and in some instances, may suggest a reboot in order to completely remove the malware from your system. In this scenario, always confirm the reboot action to be on the safe side.
</ol>
Add to your next reply, any log that HitmanPro might generate.
<hr />
STEP 3: Run a scan with ESET Online Scanner
<ol>
<li>Download ESET Online Scanner utility from the below link
<><a title="External link" href="http://download.eset.com/special/eos/esetsmartinstaller_enu.exe" rel="nofollow">ESET ONLINE SCANNER DOWNLOAD LINK</a></> <em>(This link will automatically download ESET Online Scanner on your computer.)</em></li>
<li>Double click on the Eset installer program (esetsmartinstaller_enu.exe).</li>
<li>Check <>Yes, I accept the Terms of Use</></li>
<li>Click the <>Start</> button.</li>
<li>Check <>Scan archives</></li>
<li>Push the <>Start</> button.</li>
<li>ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.</li>
<li>When the scan completes, push <>List of found threats</></li>
<li>Push <>Export to Text file </> and save the file to your desktop using a unique name, such as <>ESET Scan</>. Include the contents of this report in your next reply.Note - when ESET doesn't find any threats, no report will be created.</li>
<li>Push the <>back</> button.</li>
<li>Push <>Finish</></li>
</ol>
<hr />
Last edited by a moderator:
All done except eset not closed yet. Do I want to quarantine the threats found but not cleaned?
I have included some screen shots of applications shutting down and not responding,
Also when I press 'start' - the windows logo and then 'all programs' it is very slow to respond.
[attachment=3486]
I have included some screen shots of applications shutting down and not responding,
Also when I press 'start' - the windows logo and then 'all programs' it is very slow to respond.
[attachment=3486]
Okay... Please run the Following Tools and update me the log files....... After Step-1 and Step-2 Run OTL once again and send me the new OTL log also...
STEP 1: Run a scan with AdwCleaner
<ol><li>Download AdwCleaner from the below link.
<><a href="http://general-changelog-team.fr/fr/downloads/finish/20-outils-de-xplode/2-adwcleaner" target="_blank">ADWCLEANER DOWNLAOD LINK</a></> (This link will automatically download Security Check on your computer)</li>
<li>Close all open programs and internet browsers.</li>
<li>Double click on <>adwcleaner.exe</> to run the tool.</li>
<li>Click on <>Delete</>,then confirm each time with <>Ok</>.</li>
<li>Your computer will be rebooted automatically. A text file will open after the restart.</li>
<li>Please post the contents of that logfile with your next reply.</li>
<li>You can find the logfile at <>C:\AdwCleaner[S1].txt</> as well.</li>
</ol>
<hr/>
STEP 2: Download and Run Windows Repair (all in one)
Download Windows Repair (all in one)
STEP 1: Run a scan with AdwCleaner
<ol><li>Download AdwCleaner from the below link.
<><a href="http://general-changelog-team.fr/fr/downloads/finish/20-outils-de-xplode/2-adwcleaner" target="_blank">ADWCLEANER DOWNLAOD LINK</a></> (This link will automatically download Security Check on your computer)</li>
<li>Close all open programs and internet browsers.</li>
<li>Double click on <>adwcleaner.exe</> to run the tool.</li>
<li>Click on <>Delete</>,then confirm each time with <>Ok</>.</li>
<li>Your computer will be rebooted automatically. A text file will open after the restart.</li>
<li>Please post the contents of that logfile with your next reply.</li>
<li>You can find the logfile at <>C:\AdwCleaner[S1].txt</> as well.</li>
</ol>
<hr/>
STEP 2: Download and Run Windows Repair (all in one)
Download Windows Repair (all in one)
- Install the program then run it.
- Go to step 2 and allow it to run Disc check by clicking Do It
- Go to step 3 and allow it to run SFC
- Go to start repairs tab select advanced mode and click start.
- Check the box next to "Restart/Shutdown system when finished" and ensure the following is checked along with the default checks
- Reset File Permissions
- Register System Files
- Repair WMI
- Remove Policies Set By Infections
- Remove Temp Files
- Then click Start.
Last edited by a moderator:
Okay... Now please run Ccleaner and the following fix also.
STEP 1: Clean your temporary files to gain more hard drive space and remove the junk files
<ol>
<li>Download Ccleaner from the below link:
CCLEANER DOWNLOAD LINK</a> <em>(This link will automatically download Ccleaner on your computer)</em></li>
<li>Install Ccleaner by following the prompts</li>
<li>Start Ccleaner and the following should be selected by default, if not, please select:
<img src="http://i52.tinypic.com/4l5a4i.png" alt="Posted Image" /></li>
<li>Click <img src="http://i56.tinypic.com/16jox2o.png" alt="Posted Image" /> and choose <img src="http://i40.tinypic.com/5x3nu8.gif" alt="Posted Image" /></li>
<li>Uncheck <img src="http://i51.tinypic.com/amuvj8.gif" alt="Posted Image" /></li>
<li>Then go back to <img src="http://i41.tinypic.com/2jb4qyb.gif" alt="Posted Image" /> and click <img src="http://i25.tinypic.com/nf47ev.gif" alt="Posted Image" /> to run it.</li>
<li>Exit CCleaner.</li>
</ol>
After completing the installation Open the Ccleaner from your desktop Shortcut.
Now go to Tools -- > Windows (Start Up Items) -- > Save to Text File.
Now go to Tools -- > Internet Explorer -- > Save to Text File.
Now go to Tools -- > Firefox/Mozilla -- > Save to Text File.
Now go to Tools -- > Google Chrome -- > Save to Text File.
Now go to Tools -- > Scheduled Tasks -- > Save to Text File.
Now save the log on your computer Desktop and Attach that Logfile in your next Replay..
STEP 1: Clean your temporary files to gain more hard drive space and remove the junk files
<ol>
<li>Download Ccleaner from the below link:
CCLEANER DOWNLOAD LINK</a> <em>(This link will automatically download Ccleaner on your computer)</em></li>
<li>Install Ccleaner by following the prompts</li>
<li>Start Ccleaner and the following should be selected by default, if not, please select:
<img src="http://i52.tinypic.com/4l5a4i.png" alt="Posted Image" /></li>
<li>Click <img src="http://i56.tinypic.com/16jox2o.png" alt="Posted Image" /> and choose <img src="http://i40.tinypic.com/5x3nu8.gif" alt="Posted Image" /></li>
<li>Uncheck <img src="http://i51.tinypic.com/amuvj8.gif" alt="Posted Image" /></li>
<li>Then go back to <img src="http://i41.tinypic.com/2jb4qyb.gif" alt="Posted Image" /> and click <img src="http://i25.tinypic.com/nf47ev.gif" alt="Posted Image" /> to run it.</li>
<li>Exit CCleaner.</li>
</ol>
After completing the installation Open the Ccleaner from your desktop Shortcut.
Now go to Tools -- > Windows (Start Up Items) -- > Save to Text File.
Now go to Tools -- > Internet Explorer -- > Save to Text File.
Now go to Tools -- > Firefox/Mozilla -- > Save to Text File.
Now go to Tools -- > Google Chrome -- > Save to Text File.
Now go to Tools -- > Scheduled Tasks -- > Save to Text File.
Now save the log on your computer Desktop and Attach that Logfile in your next Replay..
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