Just curious, are you playing the game too? The PS4 and 5 situation is exceptionally bad, especially PS4, because the graphics often downgrade to fuzzy blobs and other times the game just hard-crashes.
But on Xbox One X and even my high end PC with a Steam copy of the game, it's still pretty crazily buggy. Both the bugs I mentioned before about walking down stairs being frequently fatal, pedestrians instantly shooting you in the back for bumping into them, and a few of the missions you can get stuck in an elevator or a mission critical car just spontaneously blows up.... There's also some streets that are 1 turn away from the correct route that are unfinished and just plunge you underground.
That aspect of the game's bugginess is really frustrating and it doesn't matter which platform you use it seems. Honestly I think they should be offering refunds on every platform. On PS4 it's almost unplayable and in that regard I think pulling it is the right thing to do, at least until the update next week that's supposed to make it playable again.