My crystal ball told me...How'd you know?
Support is NEVER a long term as you said.My crystal ball told me...
Even high-paid support is one with high-turnover. People don't stick around in support - and that is how support is greatly improved - by getting them to stay. But people don't want to stay and put up with all the hassles and stresses of a support position. Support is a ticket up out of the pit or out the door. It's not a long-term career choice for most people in the industry.
Well, then I don't know. All I know is what I see on my dashboard. I am talking the new Cylance AV not Protect. I used Protect in the past and the files were in that portal too, just a bit harder to find.Well, I'd click the files if they appeared there.
And I don't want to be on call to whitelist FPs for my entire social circle with whom I share AV licenses.
Same here! Those having issues with it should be contacting support. When I approached them with questions they were quick to respond. Even bad support ought to be able to address those concerns.
Oh Lord, KMN! Make the shift to Wall Street and you will be paying that figure in State Taxes...Figure a guy in basic newb helpdesk support makes $35,000-$42,000 a year. NSE L1 Support Engineer (the next step up for that helpdesk dude) is getting in the $50,000-$70,000 range starting pay with good benefits. Seasoned engineers $80,000-$125,000 range with lots of benefits and company car. The helpdesk pit is really entry level so expect entry level support. ;-)
I wasn't referring to me, I was referring to support teams which are generally the harder, less pay, higher turnover areas. Management, Development, upper echelon engineers and Administration make in the area of a Neurosurgeon.Oh Lord, KMN! Make the shift to Wall Street and you will be paying that figure in State Taxes...
See my method to have Windows boot the advancedUI by default.
A long time ago, in a galaxy far far away.Slyguy, the support guy!
I am from Brazil and Cylance Smart Antivirus isnt officially supported here yet (just the enterprise version), so I cant complain too much.It would seem you have a kink in your armor, you may actually have to call support, personally, I would rather eat a bug than call in to even the best support agent, good luck.
I have already done it, didnt worked ...
If you are not using a VPN then try installing Opera's browser and then go to the settings and activate their VPN, see if that doesn't do the trickI am from Brazil and Cylance Smart Antivirus isnt officially supported here yet (just the enterprise version), so I cant complain too much.
Maybe the dashboard isnt working correctly because of my location.