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...and was using Defender with DefenderUI before trying F-Secure.
Defender had been working aok+++ for me. So far F-Secure is not outshining Defender in my limited experience. (my other pc has ESET SS Premium), ie, F-Secure is not clearly or obviously better than Defender (but it might be?, no opinion yet)
The only reason I started using F-Secure is due to the heavy resource usage of Defender. The Laptop I am using F-Secure on is very under powered piece of GFE so I need to suck as much resources out of it whilst still maintaining security compliance. I discovered that F-Secure actually sped up my laptop (vs Defender)....and was using Defender with DefenderUI before trying F-Secure.
I have heard that is the case, ie, that Defender is heavy and slow, I never had a reason to look closely at Defender's resource usage as it did not feel slow or a weight on my system, & so far F-Secure doesn't feel lighter or faster, but it might be, too early for me to tell. Purely my experience on this pc. I would like to (& hope to) experience F-Secure benefits.
Yeah for me it was running PowerBi and querying a SQL database would just drag the laptop to it's knees...it would take honestly a full minute to update the PowerBI UI with the data. Now with F-Secure it's about half that time. It's still slow but more manageable.
As for customer support, I doubt it. For my part, I had a very bad experience with F Secure compared to F Sense. On this point of support, there is much better elsewhere, especially at Emsisoft.
I've dealt with F Secure's customer support once and it was a positive experience. I've never dealt with Microsoft support but just from reading other peoples posts it seems like a agonizing chore.
...and every day I'm warming up to FS more & more. Read some reports in testing area here too
It's a pity that the Emsisoft support forum has been closed. However, I have had very good experiences with the support for the business version of EAM so far. The response to my questions and problems was very quick and friendly.
It shouldn't matter what the tests show as to what AV is heavier/lighter. Its highly unlikely that the computer they do the tests on have the same specs and same programs installed as your computer. Every computer is different. Only you can determine which is heavy/light on your rig.PS to the above: I just purchased a small item online, and F-Secure "realized" that's what I was doing and I got a popup that its banking protection feature was activated and providing even more protection. I sorta liked that (I think). My first "alert" from FS. || I realize you have to take the tests from av-comparatives and others with grain of salt, but I would like to see F-Secure performance test there, ie, how heavy / light it is relative to the others being tested. Meanwhile on my pc is is feeling light. I even feel secure
I used EAM for 4 years and visited their forum frequently, I also had no issues and agree that their support was superior at one time. imo it went downhill when they started focusing on business consumers and launched their stupid console for home users.
