Advice Request F-secure Has A Problem with Banking Protection Right Now

[franz]

In some banks the protection does not work, have spoken to f-secure and they are working to solve the problem now. They suggested that this is due to the new update to Windows.

 

[upnorth]

We have identified an issue where banking protection is preventing login to online banks and to sites such as OmaVero that requires banking authentication on Windows. Those pages are still accessible if banking protection is turned off. We are investigating the issue with high priority.

This does not impact the protection of devices.
Apr 14, 2023 - 10:43 UTC

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The incident subscription worked.

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[franz]

The problem didn't prevent me from logging into the bank, but the bank protection didn't work, and still the bank protection doesn't work for my bank. It work for some banks but not all.

 

[Digmor Crusher]

When I first started using F-Secure it didn't work for my bank either, I sent them the link, took them about a week but they fixed it.

 

[franz]

Finally it works. Lets hope it continues

Finally it works. Lets hope it continues

I was probably a little too fast. Still, not everything is as it should be. Sometimes I get in, other times not if I use f-secure with bank protection. If I switch off the bank protection, everything is fine, but then I don't have the extra protection. Looks like f-secure has a long way to go

 

[upnorth]

The reported Finnish OmaVero tax site and it's authentication links to different banks, still looks like a hit and miss.

Also tested around 10 major Scandinavian banks and they all work as intended with the banking feature.

 

[upnorth]

A fix has been implemented and we are monitoring the results.
Apr 18, 2023 - 01:35 UTC

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Welcome to F-Secure services's home for real-time and historical data on system performance.

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[Jonny Quest]

I just received this update in my email: