- Jan 24, 2011
- 9,378
Why perform a system recovery?
Reasons for performing a system recovery to restore the computer to original operating condition include:
How to access the recovery partition on your HP or Compaq :
WARNING: Because the recovery process deletes all the existing files and programs, we recommend that you do the following actions before doing a system recovery:
Reasons for performing a system recovery to restore the computer to original operating condition include:
- The Windows Vista operating system files were accidentally moved, deleted, or corrupted, and cannot be repaired.
- The notebook PC is infected with a virus or other form of malicious software that cannot be removed by anti-virus software.
- The hard disk drive is corrupted, contains no data, or is not responding.
- Remove all the existing user files and programs before giving the PC to someone else.
How to access the recovery partition on your HP or Compaq :
- Press the Power button to start the PC, and then press the F11 key for when the standard BIOS prompts are displayed on the black screen.
- When the recovery screen appears, press Next and then Yes to perform a non-destructive recovery.
- To perform a destructive recovery, click Advanced and then Yes.
- After the recovery is finished, the computer will reboot.
WARNING: Because the recovery process deletes all the existing files and programs, we recommend that you do the following actions before doing a system recovery:
- Perform all of the other troubleshooting options to return the computer to the proper operating condition.
- Perform a complete backup of all important data and files.