I have a problem running HitmanPro for some time

[BoraMurdar]

I cannot run HitmanPro for some time, I don't know why

I run it. (as admin)
The process starts and then kills itself in a second.

OS fresh installed, all HDD scanned by Malwarebytes, ESET and Kaspersky Rescue Disk. Nothing found.
This started happening a couple of months ago when I moved from Windows 7 to Windows 8 and then to Windows 8.1. HitmanPro cannot run on Windows 8 and 8.1...

Does anyone have a clue what's going on?
Thanks in advance!

 

[Nedim]

Very strange.Did you try to contact their support?

 

[BoraMurdar]

Very strange.Did you try to contact their support?

yes I have, the said to hold ctrl when trying to run and after I said them that doesn't work either they didn't respond

 

[Petrovic]

Reinstall the hitman pro

 

[BoraMurdar]

Reinstall the hitman pro

It is not installed, I cannot get it run

 

[Petrovic]

Take a screenshot of the problem
Clean all traces of your hands and reinstall

 

[madyrocksin]

have to tried running it in safe mode ??

 

[BoraMurdar]

I have just ran it from the safe mode and I got this message

Hitman Pro still can't run

 

[BoraMurdar]

I think its some software conflict but I cant figure it with what program

 

[BoraMurdar]

Is there anyone with ESET Smart Security 7 Beta and Windows 8.1 and able to run HitmanPro?
Maybe?

 

[madyrocksin]

I think its some software conflict but I cant figure it with what program

exactly its a probable software conflict, safe mode was aimed to confirm that

I had windows 8 and ESET nod32 running HitmanPro without any problem

 

[MrXidus]

When upgrading from Windows 7 to Windows 8 then Windows 8.1, Did you fresh install each one to a formatted HDD (OS installed from a disc) or did you just use the upgrade interface built into Windows itself? Because if so I have heard from numerous people about random issues it can cause by using the upgrade interface rather than a true fresh install.

I downloaded the latest Hitman Pro and all is working fine here.

Spoiler

Go to "Control Panel\System and Security\Action Center\Reliability Monitor" in Windows and check the Critical event for Hitman Pro.

What information does it show relating to the crash? If it's anything important it should be shared with SurfRight in case it's an issue with Hitman Pro and rather not a user error / something to do with your OS.

Picture related:

Spoiler

 

[BoraMurdar]

I think its some software conflict but I cant figure it with what program

exactly its a probable software conflict, safe mode was aimed to confirm that

I know
Tried with Safe Mode (Networking) and (Minimal) and then I got the error message.
In "normal" mode, nothing happens when I double click it.

 

[madyrocksin]

What does event viewer says ???

 

[BoraMurdar]

And Problem Details


Source
HitmanPro 3.7

Summary
Stopped working

Date
‎10/‎9/‎2013 8:00 PM

Status
Report sent

Description
Faulting Application Path: D:\#Downloads\hitmanpro.exe

Problem signature
Problem Event Name: BEX
Application Name: hitmanpro.exe
Application Version: 3.7.7.205
Application Timestamp: 521b1efc
Fault Module Name: hitmanpro.exe
Fault Module Version: 3.7.7.205
Fault Module Timestamp: 521b1efc
Exception Offset: 0016d7b4
Exception Code: c0000417
Exception Data: 00000000
OS Version: 6.3.9600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: f572
Additional Information 2: f5721fe3c71c2d34185dfd4bbdce5cf2
Additional Information 3: 5c28
Additional Information 4: 5c28df06ff14787228a592682fce1455

Extra information about the problem
Bucket ID: 019a3cb74ae51af5be359ed1cc28fbea (-474123268)


And Yes I have done a fresh install of Windows 8.1

 

[madyrocksin]

Try this,

Go to advanced system settings
under performance, click settings
click the Data Execution Prevention tab, and then click Turn on DEP for all programs and services except those I select.
click Add, browse to the executable file for the program and add it.

 

[BoraMurdar]

Try this,

Go to advanced system settings
under performance, click settings
click the Data Execution Prevention tab, and then click Turn on DEP for all programs and services except those I select.
click Add, browse to the executable file for the program and add it.

I can't

 

[madyrocksin]

Any older version of hitman working for you ?

 

[BoraMurdar]

Any older version of hitman working for you ?

Nope

 

[madyrocksin]

I know this is kinda silly to ask but are you sure you are running the 64 bit version of hitmanpro which is 9.4 mb ?