Battle I need to decide between G-DATA and Emsisoft

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GDATA
Emsisoft

Like a Western!

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Hi.
So the title makes it clear what my concern is.
now i was using Emsisoft before i decide to include GDATA to my options.

I believe they're both equal in terms of protection and privacy friendliness, however both have things that i don't like.
as for things i dislike for Emsisoft are:
-the fact that there is no 24/7 hotline like GDATA phone call offers, in case of emergencies( not that i'm gonna have alot of emergencies but i can't know. )
-their software UI is one of the most interesting ones to me but somehow it always been laggy for me, on Win10 and Win11 even when they're brand new and nothing but Emsisoft installed on them. sometimes i even manage to crash the UI.
-the fact again that Emsisoft has far less feauters than GDATA.

and as for things i dislike for GDATA:
-of course you got to say, old UI but it's a minor thing for me i don't mind it really, maybe this is how they like it in Germany.
-not really active on their Blog even tho they have 500 employees and Emsisoft only has like 50ish, still Emsisoft blog is way more updated than them for example there is no news or blog from GDATA on this recent trend Mastodon, that most companies published some suggestions recommendation etc on it on their blog including Emsisoft.
-and the fact that they're more local than international, GDATA is like Dr.Web for Russia i'd say. their tweets are not in English, their talks on conferences are not in English, it seems they're more focused on Germany and that's it. maybe that's what keeping them from growing more.

Yea as you see i don't just choose my AV based on protection they offer, i don't know why but i care about these stuff ( i wish i knew why myself )
by the way, please don't suggest AVs that are not in my options ( Emsisoft and GDATA ), my options are limited to these two because other companies don't do business with peope of my country due to political sanctions.

Yep can't wait to hear what ya think!
 

Like a Western!

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Thanks to everyone commenting on this topic
I've made my decision, i'll stay with Emsisoft.

i actually did a switch to GDATA with the license i had, tested it for two days, there are some problems with GDATA that makes the day to day use of my PC uncomfortable to me.
the 1.2GB ram usage is higher than any AV i've ever seen but the issue itself is not something that conflict with me doing games or browsing the net, but the fact that there are some AVs out there with 2 or more engines that use less ram than what GDATA uses, it just bothers me. also GDATA support said "+1GB memory usage is a known bug" and asked me to do a fresh reinstall using their AVCleaner, didn't worked tho and it still uses +1GB ram for me.

as @Sorrento mentioned i find GDATA having problems with Mullvad for some reason, i keep getting disconnected when GDATA Firewall is On, i turned GDATA Firewall off and connected to Mullvad just to make sure it is GDATA Firewall that causing this issue and it was the case sadly.

Also Backup feature is not operational at the moment ( been like this at least since last PCMag review ), GDATA Support said that they are going to remove it with the next Software Update, no ETA tho. another con for me. too slow imo for doing something about a somewhat important feature of your product line when it is known to be not operational.

I've found GDATA "protection wise" great tho, BEAST DeepRay and signatures were really good i mean they were great as expected, they give me the confidence i needed however, the mentioned issues just feels like they're not really that focused on development of their product at least in terms of fixing issues, it is just protection, i can't stand the fact that a company have two long standing known bugs/issues and doing nothing about them for months at least. the VPN issue also seems to be a known one since Sorrento here mentioned it before i notice.

Yes i guess i stay with Emsisoft for now.
 
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likeastar20

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Mar 24, 2016
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Thanks to everyone commenting on this topic
I've made my decision, i'll stay with Emsisoft.

i actually did a switch to GDATA with the license i had, tested it for two days, there are some problems with GDATA that makes the day to day use of my PC uncomfortable to me.
the 1.2GB ram usage is higher than any AV i've ever seen but the issue itself is not something that conflict with me doing games or browsing the net, but the fact that there are some AVs out there with 2 or more engines that use less ram than what GDATA uses, it just bothers me. also GDATA support said "+1GB memory usage is a known bug" and asked me to do a fresh reinstall using their AVCleaner, didn't worked tho and it still uses +1GB ram for me.

as @Sorrento mentioned i find GDATA having problems with Mullvad for some reason, i keep getting disconnected when GDATA Firewall is On, i turned GDATA Firewall off and connected to Mullvad just to make sure it is GDATA Firewall that causing this issue and it was the case sadly.

Also Backup feature is not operational at the moment ( been like this at least since last PCMag review ), GDATA Support said that they are going to remove it with the next Software Update, no ETA tho. another con for me. too slow imo for doing something about a somewhat important feature of your product line when it is known to be not operational.

I've found GDATA "protection wise" great tho, BEAST DeepRay and signatures were really good i mean they were great as expected, they give me the confidence i needed however, the mentioned issues just feels like they're not really that focused on development of their product at least in terms of fixing issues, it is just protection, i can't stand the fact that a company have two long standing known bugs/issues and doing nothing about them for months at least. the VPN issue also seems to be a known one since Sorrento here mentioned it before i notice.

Yes i guess i stay with Emsisoft for now.
I had the same problem with the RAM usage, but after some time it resolved itself. So you probably have to wait until it cached everything?
 

Like a Western!

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When the ram usage increased to 1gb and 1.5gb, I uninstalled the program from the computer.They need to release a patch on this.
yea well they need to patch this for years now
support told me it is normal however, like he said he opened an internal ticket with developers about this
and they said it's normal and nothing wrong is there to be fixed
 

Like a Western!

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I'm gonna give it a try again tomorrow and I'll tell you how it goes

Thanks GDATA is however a big no for me since their support just confirmed these

- Password manager can only support Microsoft Internet Explorer and Google Chrome.
- Web protection can only support Microsoft Edge and Google Chrome.
We remain available in need of further assistance.
Kind Regards,
 
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likeastar20

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Mar 24, 2016
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Thanks GDATA is however a big no for me since their support just confirmed these
Normal RAM usage after some time.
Capture.PNG
 

BigWrench

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Oddly.... the above screenshot of memory usage for GDATA is what I see on one of my windows 7 machines. On windows 10, it runs very high in memory usage, as @Like a Western! and @likeastar20 both commented. HOWEVER... It feels very lite and opens web pages and programs as quick as other AV's I have running on other PC's. Indeed, it shows extreme usage, although this doesn't seem to have any bearing on its "nimbleness". Being said, I do indeed love Emsisoft, but have no problem with GDATA. Emsisoft should have left their firewall alone. (also, they should have kept their forum running). If I had to choose one, it would be a very very tough call. I like the pricing of GDATA, (thanks to @SerialCart) their "tuning" ability, and the fact they have kept their firewall.

Peace and Happy Holidays, Ya'll. ✌️
 

Like a Western!

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I can ignore Ram usage, cause i have like 32 GB Ram hell let GDATA take 1.5 even 2-3 GB of it all the time i don't mind, i don't feel it.
I can even ignore their Password Manager doesn't work with Firefox and Edge for months or even years and they didn't fix it, cause even Bitdefender Wallet doesn't support Edge, so i can think if a big company as Bitdefender has same problems well why not GDATA can't have. it's an Anti-Virus company after all, not a password manager provider.
But as i've mentioned in my previous post, GDATA Support says their Web Protection not working on Firefox.
that is some kind of serious sh*t i believe like how can they ignore the fact that there is no web protection on Firefox browser, it's not like Opera or some unknown unpopular browser.
it's like 3rd most popular browser on internet.

maybe @struppigel have some contacts in GDATA development team and can share with us what's the reason of their laziness in fixing their backup feature, password manager and web protection. all these 3 are features that this suite advertise and charge people for it, and none of them working.
 

likeastar20

Level 9
Verified
Mar 24, 2016
410
I can ignore Ram usage, cause i have like 32 GB Ram hell let GDATA take 1.5 even 2-3 GB of it all the time i don't mind, i don't feel it.
I can even ignore their Password Manager doesn't work with Firefox and Edge for months or even years and they didn't fix it, cause even Bitdefender Wallet doesn't support Edge, so i can think if a big company as Bitdefender has same problems well why not GDATA can't have. it's an Anti-Virus company after all, not a password manager provider.
But as i've mentioned in my previous post, GDATA Support says their Web Protection not working on Firefox.
that is some kind of serious sh*t i believe like how can they ignore the fact that there is no web protection on Firefox browser, it's not like Opera or some unknown unpopular browser.
it's like 3rd most popular browser on internet.

maybe @struppigel have some contacts in GDATA development team and can share with us what's the reason of their laziness in fixing their backup feature, password manager and web protection. all these 3 are features that this suite advertise and charge people for it, and none of them working.
I agree, the overall protection is top-tier, but the rest is lacking.
 
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