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Windows Malware Removal Help & Support
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Hi , Marko_Srb...! Welcome to MalwareTips ..! :)


AdwCleaner

Download AdwCleaner from here and save it to your desktop.

  • run AdwCleaner by clicking on Scan Now
  • when it has finished, leave everything that was found checked, (ticked), then click on Clean and Repair
  • if it asks to reboot, allow the reboot
  • on reboot, click on View Log File; please attach the content of the log to your next reply.

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Malwarebytes Anti-Malware

You may have Malwarebytes Anti-Malware installed but if not, you can download it from here:

  • run the program
  • click on the ‘Dashboard’ to make sure everything is up to date, (it is not necessary to upgrade to the premium version of MBAM)
  • click on the ‘Scan’ tab, (directly below the Dashboard tab)
  • select the Custom Scan option
  • at the bottom, click on Configure Scan
  • in the right window, place a checkmark next to the drive letter of your USB device
  • click the Scan Now button
  • Threat Scan will begin
  • when the scan has completed and if malware was found, click the Quarantine Selected button to allow MBAM to quarantine what was found
  • if prompted to restart the computer, close all other programs and click Yes to restart your computer
  • once you are back at your desktop, open MBAM once more
  • click on the ‘Reports’ tab
  • double-click on the most recent Scan Report
  • click on Export, then Copy to Clipboard
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In your next reply, please include:

  • AdwCleaner log
  • Mbam.txt
 
Hi , Marko_Srb...! Great ..! :) I am sorry for the late answer ...! Would you do a new scan for me with:

Re-scan with FRST
  • Double-click FRST.exe/FRST64.exe to run it.
  • Press the Scan button.
  • When finished, it will produce logs called FRST.txt and Addition.txt in the same directory the tool was run from.
  • Please copy and paste the logs in your next reply.
---------------------------------------------------

In your next reply, please include:
  • FRST.txt
  • Addition.txt
 
Hi , Marko_Srb...! :)

Farbar Recovery Scan Tool - Fix

Please download the attached file * fixlist.txt * to the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the FRST.txt log you have submitted.

Run FRST and click Fix only once and wait.

The Computer will restart when the fix is completed.

It will create a log (Fixlog.txt) please post it to your reply.


In your next reply, please include:
  • Fixlog.txt
 

Attachments

Let me know how the computer is doing...?

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Scanning with SecurityCheck by glax24

  • Download SecurityCheck by glax24 from here and remember the tool on the desktop.
  • Run the program right-click the administrator name
  • Wait for the scan to finish. It will open in a text file named SecurityType.txt. Copy the contents of this file to your next post
  • You can find this file in the root of the system disk in a folder called SecurityCheck, C: \\ SecurityCheck \\ SecurityCheck.txt

In your next reply, please include:
  • SecurityType.txt
 
Hi , Marko_Srb...! :) What problems are you experiencing at this stage with your machine..?
 
Hi icotonev :) I think that the main problem is fixed which was unwanted redirecting to PDF converter. I have other small problem tho, I can't update malwarebytes no matter what I try
 

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