any advice after this
You could always scan your PC with HitmanPro and Malwarebytes to check, but that's if you're unsure.
For Malware Removal Assistance, please post a new thread at http://malwaretips.com/forums/malware-removal-assistance.10/
It is abandoned software! Do not use it.now what you think about free product off bitdefender,,, there is bit defender antivirus free edition
No, @yigido is right:now what you think about free product off bitdefender,,, there is bit defender antivirus free edition
Also it has auto-quarantine, no on-demand scan, and there is no tweaking. Just try Avast, Avira, or Qihoo (My Favorite Freebies) or ESET (My favorite paid).It is abandoned software! Do not use it.
Check this : http://malwaretips.com/threads/bitdefender-free-edition-2014-worth-installing.27566/
He/She could just check. @jen900, download Farbar Scan Recovery Tool and follow directions here.False positive I think.
And what if she isn't infected?
You can own Many people do not know what they do So they infected. These products are exist to help them.Those folks from ESET actually use MSE + Custom Windows Firewall software. Isn't that good enough? MSE + Windows firewall + knowledge = Good, light, protective config. Even I use a light config, considering I can remove malware on my own.
- Awful support
- Slowing down system
- Slowing down İnternet
I still donot understand how they can get higher results on AV-C and AV-Test. People saw them and bought this products. They also want so much money for very little things! See : http://www.bitdefender.com/tech-assist/
Come on! Call them
[how to GENERATE A STANDALONE SUPPORT TOOL LOG]
. Save the Bitdefender_Supporttool tool to a location of your choice:
. Double-click on the The_New_Bitdefender_SPT.exe file (if you are using Vista or Windows 7, right-click on the The_New_Bitdefender_SPT.exe application file and select "Run as Administrator");
. Fill in the required information and press the "Next" button (make sure you use a valid email address and include a detailed description of the issue you are encountering);
NOTE! If you want to reproduce the issue and enable additional logging you will have to restart the computer and then use the Support Tool again after reproducing the issue to complete the data gathering;
. A file will be created on your desktop (BDSP_*)...